DataCaptive helps you achieve your business goals through customized database, connect with interested qualified prospects who are seeking information to move forward in the buying process and engage more individuals by phone, email, direct-mail and social networks.
DataCaptive (datacaptive.com) has 80 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Also known as
datacaptive.com
Website
datacaptive.com
Category
IT & Communication
Location
Santa Clara, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 73% of reviews.
Latest
Most recent review: August 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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Working with Mark Johnson at DataCaptive was a great experience. As a founder and CEO, having access to high-quality, reliable data made a real difference in how quickly I was able to build and grow my business.
The quality of the data was strong, and it helped us reach the right prospects more efficiently and achieve good results. Mark was helpful throughout the process and made sure we were getting data that actually supported our business goals.
I’d definitely recommend Mark and DataCaptive to founders and businesses looking for quality data to accelerate their growth.
DS
Donny S.
We contracted DataCaptive to manage an…
We contracted DataCaptive to manage an email marketing campaign, and unfortunately the experience fell well short of our expectations.
The project started behind schedule, and when the first campaign finally launched it contained numerous technical issues that a company with DataCaptive's experience should have identified and prevented before sending. The inbox they configured was quickly flooded with spam responses generated by their own email warm-up process, making it difficult to distinguish legitimate activity.
Before signing, we were quoted an expected response rate of around 4%. In reality, we did not receive a single genuine response from the campaign. This has left us questioning the quality and accuracy of the email lists they provided.
Communication was another ongoing challenge. Responses were often slow, and it frequently felt like we were being strung along rather than receiving clear answers or timely solutions. Throughout the engagement, our primary point of contact changed multiple times, making it difficult to build continuity or confidence in the project.
When we raised our concerns, DataCaptive promised to make things right with a fresh campaign. Unfortunately, it appeared to be more of the same process without meaningful improvements or acknowledgment of the underlying issues.
Overall, our experience was disappointing. Between the delayed launch, technical mistakes, poor communication, lack of results, and concerns about the quality of the contact data, we cannot recommend DataCaptive based on our experience.
Response from DataCaptiveAug 7, 2026
Hi Donny,
Thank you for taking the time to share this feedback. We take it seriously and want to respond to each point directly.
On the response rate: outbound campaign performance depends on a number of factors outside any vendor's direct control, including market conditions, how the audience responds to the offering, and how it's positioned. The figure discussed at the outset was an estimate based on industry benchmarks, not a guarantee, and we're glad to walk through the campaign data together to look at what may have shaped the results here.
On the delays and point-of-contact changes: we recognize these created friction along the way, and we don't take that lightly. Throughout the engagement, our team stayed committed to the campaign's success, expanding well beyond the original scope of 1 Cold Email Campaign and 3 mini drip sequences to a total of 11 sequences across 5 months, at no additional cost, to give the campaign every opportunity to perform.
We'd welcome the chance to go through everything in detail. Our Customer Experience Team will be reaching out directly to continue the conversation.
Regards,
Team Customer Experience | DataCaptive Inc
BB
Beatriz B.
Highly Reliable and Well-Curated Data Service
I’ve been using Data Captive for a few years now and highly recommend their service. Mark is extremely helpful and consistently ensures the data lists are up to date and relevant to our business needs. He also goes above and beyond with list personalisation and provides valuable guidance on segmentation strategy
JO
Joe
Mark Johnson has been amazing…
Mark Johnson has been absolutely amazing to work with. Over the last 12 months, I’ve closed over 40 deals from the leads his company has provided. I’m incredibly grateful for the opportunity and support.
He is extremely responsive, professional, and truly cares about helping his clients succeed. His leads have become a staple for my business and have played a huge role in my growth.
I highly recommend working with Mark and his company. Thank you again for everything you do!
— Joe Vitiello, CrossCountry Mortgage
Response from DataCaptiveMay 22, 2026
Thank you so much for the kind words, Joe!
It’s been an absolute pleasure working with you over the past year, and we’re thrilled to hear that the leads have contributed to over 40 closed deals for your business. Seeing our clients grow and succeed is exactly what motivates us every day.
Mark and the entire team truly appreciate your trust and partnership. We look forward to continuing to support your growth and helping you achieve even greater success ahead.
Thank you again for your continued confidence in us!
Best,
Team Customer Experience | DataCaptive Inc
BL
Brian L.
We received CLEAR Explanation of the list contents
We received precise explanation of the list that was available to be prepared, including the number of contacts we would receive
CH
Cheryl
Good customer service and solid list
Todd provided good customer service and good pricing for the two list we have purchased form Data Captive. The lists have generated solid leads.
DS
Dan S.
Worked with Aaron Mathews
Worked with Aaron Mathews, did a great job and was very responsive.
Response from DataCaptiveApr 3, 2026
Hi Dan,
Thank you for your feedback. We truly appreciate you taking the time to share your experience.
We’re glad to hear that Aaron provided a great experience and was responsive throughout. We’ll be sure to pass along your kind words to him.
We look forward to continuing to support your requirements.
Best regards,
Customer Experience Team
DataCaptive
WG
Willow G.
I give DataCaptive 5 stars
I give DataCaptive 5 stars. My experience with them is positive. My contact person is Todd, he is service-minded, clear, and keeps his promises. He delivers what I ask for and I am happy with the quality of the provided contacts. If you are looking for a company that provides quality contact lists and makes you feel like you’re not just a number, give DataCaptive a try and you’ll know what I mean.
Response from DataCaptiveApr 3, 2026
Hi Willow,
Thank you so much for your kind words and for taking the time to share your experience with DataCaptive.
We’re really glad to hear that you’ve had a positive experience working with Todd and that the quality of the contacts has met your expectations. Delivering on our commitments and ensuring our clients feel valued is always our top priority.
Your feedback truly means a lot to us, and we look forward to continuing to support your data needs.
Thanks again for your trust in DataCaptive.
Best regards,
Customer Experience Team
DataCaptive