Judy R.
So far so good
So far so good
Response from Darwin's Natural Pet ProductsApr 16, 2026
Hi Judy, Thank you for sharing this. We’re glad to hear things are going well so far. We appreciate you taking the time to leave a review.

Darwin's delivers fresh, raw meals made with antibiotic-free meat and organic vegetables. No fillers. No shortcuts. Delivered to your door — just like we've done since 2004.
Darwin's Natural Pet Products (darwinspet.com) has 2,113 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Judy R.
So far so good
Response from Darwin's Natural Pet ProductsApr 16, 2026
Hi Judy, Thank you for sharing this. We’re glad to hear things are going well so far. We appreciate you taking the time to leave a review.
VALERIE M.
My dog loves this food. Ordering is easy and customer service great. They are courteous and ready to help meet the needs of your pets.
Response from Darwin's Natural Pet ProductsApr 16, 2026
Hi Valerie, My dog loves this food. Ordering is easy, and customer service is great. They are courteous and ready to help meet your pets' needs.
VD
Easy to order Darwins and change dates when your pet food runs out. However, the site accepts only Card and GooglePay and would be great if they can also offer PayPal and Applepay. The subscription changes are slightly odd, but Darwins has a really good customer service department that helps out with the glitches of subscription online. They could really reduce the issues with some website changes and just overhauling it. The address cannot take delivery instructions like using a call box with a code.
Response from Darwin's Natural Pet ProductsApr 16, 2026
Hi, Thank you for taking the time to share such thoughtful feedback. We’re glad to hear that ordering and adjusting delivery dates have been easy, and we appreciate your kind words about our customer service team. They work hard to make sure any subscription hiccups get resolved quickly. We also appreciate your suggestions regarding payment options and website improvements. Feedback like this helps us continue to refine the experience. Regarding delivery instructions, while we don’t have a separate field specifically for them, you can add call box codes or access details directly in the “Apt, Suite, ETC.” box, and carriers will see it on the label. Thank you again for your review and for helping us improve
Patrick P.
We have been feeding our four dogs Darwin's since adopting them. We have a GSD, Akita X, Poodle X and a Pomchi-Beagle. We met them all at various ages and conditions. It is really fascinating to see how Darwin's transformed all of them into peak performers on the trail and in the mountains of Montana. They all have clear eyes, tolerable breath and absolutely beautiful coats. They are all great weight and we keep them active. They have stamina and get tons of complements. But what is notable is our GSD. He was adopted at 5 and a big boy at 110 pounds. His coat was dry and overgrown , breath fishy and really suffered in the hips coming to stand from laying. In about five months he is down 88 pounds, breath is great, coat is soft. And when he blows his coat in February it's no where near as bad as it was the our first year. His gait is better and he comes to stand with ease. The raw diet is superior I am convinced. Darwin's is a superior product in the fact I've never had any trouble, customer service is helpful and available. Our rescues are show dog quality hounds thanks to the hard work of the people at Darwin's.
Response from Darwin's Natural Pet ProductsApr 16, 2026
Hi Patrick, Thank you so much for sharing this incredible journey with your four dogs. It’s truly inspiring to hear how each of them, all with different backgrounds, ages, and needs, has thrived on Darwin’s. The transformations you’ve seen, from clear eyes and beautiful coats to stamina on the trails, speak volumes about the care you’ve put into their health. We’re grateful for your kind words about the food and our customer service team. It means a lot to know that Darwin’s has played a role in helping your rescues become the healthy, energetic, mountain‑ready dogs they are today. Thank you for being a customer for over five years! Your long‑term trust truly means a lot to us. Thank you for taking the time to share such a thoughtful and meaningful review.
Patricia Ann H.
My dogs are healthy
Response from Darwin's Natural Pet ProductsApr 16, 2026
Hi Patricia, Thank you for sharing this. We’re so glad to hear your dogs are healthy. And thank you for being a customer for over 5 years. Your long‑term trust truly means a lot to us.
Tammy F.
We have trusted Darwins for our Bostons for 10 years now. Deliveries are always on time and the food is of the freshest quality. We appreciate that Darwins formulates each meal with exact nutrition our pet needs. Not all raw foods companies do that. We will be sticking with Darwins for the foreseeable future!
Response from Darwin's Natural Pet ProductsApr 16, 2026
Tammy, Thank you so much for sharing this. We’re truly grateful that you’ve trusted Darwin’s for your Bostons for 10 years. It means a great deal to know the deliveries have been reliable, the food consistently fresh, and that our nutrition‑focused formulations have supported your dogs so well. Not all raw food companies take that level of care, so we appreciate you recognizing the difference. We’re honored to be part of your dogs’ lives and are grateful you’ll be sticking with us for the foreseeable future.
Elizabeth B.
Customer service is readily available, friendly, helpful. Orders ship on time. Easy to reschedule orders. Food is great for my doggie!
Response from Darwin's Natural Pet ProductsApr 15, 2026
Hi Elizabeth, Thank you so much for sharing this! We’re glad to hear that our customer service team has been friendly and helpful, and that rescheduling orders has been easy for you. It’s also wonderful to know your orders are arriving on time and that your doggie is loving the food. We truly appreciate you taking the time to leave this feedback.
AK
Darwin's customer support is always top-notch. The representatives are all so very knowledgeable; kind; and thoughtful.
Response from Darwin's Natural Pet ProductsApr 15, 2026
Hi, Thank you so much for sharing this. It means a lot to hear that our customer support team has consistently been top‑notch for you. Knowing that our representatives come across as knowledgeable, kind, and thoughtful is exactly what we hope for in every interaction. We truly appreciate you taking the time to leave this feedback.