Darwin's Natural Pet ProductsDarwin's delivers fresh, raw meals made with antibiotic-free meat and organic vegetables. No fillers. No shortcuts. Delivered to your door — just like we've done since 2004.
Darwin's Natural Pet Products (darwinspet.com) has 2,113 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing2,113 approved reviews, newest moderated first
Leslie P.
Excellent customer service
Response from Darwin's Natural Pet ProductsMay 12, 2026
Hi Leslie, Thank you so much for sharing this! We’re truly grateful for your kind words and so glad to hear you’ve had an excellent experience with our customer service team. Making every interaction helpful and pleasant is something we care deeply about, and it means a lot to know that you came through.
Gary
Our third dog is thriving on Darwin’s. Both of the other ones lived longer and healthier. We believe it was a result of a raw diet and Darwins is doing a wonderful job for our furry friend.
Response from Darwin's Natural Pet ProductsMay 12, 2026
Gary, Thank you so much for sharing this. It means a great deal to hear that all three of your dogs have thrived with Darwin’s over the years. Knowing your previous pups lived longer, healthier lives, and that your current furry friend is doing so well on a raw diet is incredibly meaningful to us. We’re honored to play a part in their health and happiness. Thank you for trusting us with your pets’ nutrition and for taking the time to share your experience.
Susan
Been feeding Darwin’s to my dogs for 20 years. They have thrived on it. Also excellent customer service.
Response from Darwin's Natural Pet ProductsMay 12, 2026
Hi Susan, Thank you so much for sharing this. Feeding Darwin’s to your dogs for 20 years is an extraordinary commitment, and we’re truly honored to have been part of their health and happiness for so long. Hearing that they’ve thrived on our meals means the world to us. We also really appreciate your kind words about our customer service team. Providing excellent, caring support is something we take great pride in, and it’s wonderful to know that has been your experience over the years. Thank you for your trust and for being such a long‑time member of the Darwin's family.
Maggie M.
The food is good but the website is not that easy to use
Response from Darwin's Natural Pet ProductsMay 12, 2026
Maggie, Thank you for sharing your feedback with us. We’re glad to hear you’re enjoying the food, and we truly appreciate you letting us know about your experience with the website. We’re always working to make things easier to navigate, and feedback like yours helps guide those improvements. Please don’t hesitate to reach out if you ever need a hand placing an order. We’re always here to help.
Cassandra
Darwins is always quick to ship, product comes in 2 days.. had an issue one summer with product thawing before it made it to me.. darwins refunded me for the couple packages that had thawed and next shipment was packed in both dry ice and a large ice pack to assure best possible quality.
Response from Darwin's Natural Pet ProductsMay 12, 2026
Hi Cassandra, Thank you so much for sharing this! We’re glad to hear your orders consistently arrive quickly, and we really appreciate you mentioning how we handled that summer thawing issue. We know how important product quality is, and we’re happy we could make it right with a refund and extra cooling in your next shipment. Your feedback means a lot, and we’re always here to make sure every delivery arrives in the best possible condition.
Elizabeth F.
High quality, reliable shipping and excellent customer service.
Response from Darwin's Natural Pet ProductsMay 12, 2026
Hi Elizabeth, Thank you so much for sharing this! We’re thrilled to hear you’ve had such a positive experience with our high‑quality meals, reliable shipping, and excellent customer service. Knowing we’re meeting those expectations for you truly means a lot to our team. We appreciate you taking a moment to let us know.
Susan W.
Good ingredients delivered
Response from Darwin's Natural Pet ProductsMay 12, 2026
Hi Susan, Thank you for sharing this! We’re glad to hear you’re enjoying the quality of the ingredients and that everything is arriving just as expected. We appreciate you taking a moment to let us know.
Catherine H.
Food is fresh and packaged extremely secure and convenient. Overall, great company. My kitty made the switch instantly with no issues.
Response from Darwin's Natural Pet ProductsMay 12, 2026
Hi Catherine, Thank you so much for sharing this! We’re thrilled to hear the food has been arriving fresh and packaged securely in a way that’s convenient for you. It’s wonderful to know your kitty made the switch instantly with no issues. That smooth transition is always great to hear. We truly appreciate your kind words and are glad you’ve had such a positive experience with us.
