D'Angelico GuitarsReviews of dangelicoguitars.com

Never received my full order, email customer service twice with no response and no refund. Worst customer service I’ve ever experienced. Will never order from this worthless company again!!!!

12 days ago I ordered 2 guitar straps. No tracking # No answer to my inquiries. Waiting.

Great shopping experience because of the easy to use and navigate website. Great product selection. Timely shipping.

The pick guard doesn't fit can't get in touch with customer support.

Astounding guitars

I love the guitar. Everything about it is exactly what I wanted. There was only one problem. I purchased the Excel 16. The pick guard was not fitted very well and required several adjustments of the mounting bracket to fix the problem. On this model, the pickup is attached to the pick guard. When it arrived, the pickup was resting on the 6th string. Someone had placed a stack of foam backed adhesive tape under the pickup to pull it down but the tape had pulled loose. I think the people manufacturing the guitar did not want to take the time to adjust the bracket and mount the pick guard correctly. That should not happen on a guitar this expensive.

Well, the buying experience was a bit difficult since they use the SHOP app. I did not get tracking information. I struggled to find a way to contact customer service, and that is handled by a 3rd party as well. The first hard shell guitar case came broken But I must say that their customer service person did a great job and replaced the broken case right away.

DAngelico Excel B excellent tone and playability.