Chase like the bank was absolutely fantastic. This is the best mattress hands down! I’m sleeping better than I ever have. Chase and Nathan came out and reminded the mattress themselves. This is the true American experience. They had super fast delivery, very easy set up, and it was such a wonderful experience all around!
KK
Kelsey K.
Excellent
Such a great experience here!!!
LA
Lawrence A.
Mattress Review
My. wiife Trish and I had been researching mistresses for 6 mo.
The staff was professional I was not expecting my mattress
to be delivered until Wednesday, and it was delivered the next day.
They knew the merchandise.
This was a great experience. I will use this company for my next puchase.
JH
Jenna H.
Best mattresses in Dallas…
My husband and I just purchased a mattress from Dallas Natural Mattress about a week ago and we are so happy with how much better we are sleeping! Nathan was so nice and helped us find the right fit for both of us, and the fact that we don’t have to worry about our mattress off-gassing gross and harmful chemicals helps us sleep that much easier. We have told many friends about our great experience with Nathan at Dallas Natural Mattress and highly recommend anyone looking for the healthiest sleep possible, go check them out!
AL
Alex
DNM was highly recommended to us by a…
DNM was highly recommended to us by a friend. It was important for us to find a nontoxic mattress that would not off gas harmful chemicals since we were buying for our toddler.
We were highly impressed with the selection of mattresses with varying price ranges to fit anyone’s budget. Chase and Nathan were very helpful and knowledgeable. We will be purchasing our next mattress from here no doubt.
EV
Erin VanVeldhuizen DC F.
Great experience! No pressure sales and very professional and client-focused assistance.
A couple years ago, my husband and I purchased a very expensive mattress with the latest technology from a mattress store. After about two months, I began experiencing headaches, poor sleep, and pain. The store would not exchange the mattress, even though they said they would when we bought it originally.
We had a great experience at Dallas Natural Mattress! They were not pushy or trying to sell us a mattress. Our salesman, Chase, took time to get to know us and our needs and let us explore the wide array of natural mattresses available. He suggested we tried different mattresses and then offered the suggestions he thought might be the best for us based on our feedback. He didn't try to sell us the most expensive mattress or the house brand or unnecessary accessories, he just explained to us why each mattress may or may not be a good fit for us and allowed us time to experience the mattresses and talk without looming over us. We also had to return a few times and he was very patient with us and communicative through the process.
We appreciate the honest, non-pressured, and client-focused approach while helping us find the perfect mattress for us that we hope will last a long time.
I will refer friends, family, and patients to DNM without fear of them being manipulated or frustrated.
KA
Karin
Exceptional Service, Quality product
Our experience today at DNM was superb!! We were greeted by Nathan and received exceptional service. He listened and guided us to some different mattresses to meet our need for a guest room bed. He was thorough in his explanation and answers. We also ended up getting a lovely Mission bed frame at a very reasonable price, along with pillows. At no point did we feel pressure to purchase anything, which was a huge relief. The mattresses are top quality and can sell themselves, but the service was above and beyond what we expected. We will definitely purchase from DNM again! Thanks, Nathan!
KA
Katia
Excellent purchasing experience
We have a great purchasing experience with DNM. Nathan and Chase are extremely knowledgeable of their products, they are very informative during the whole process. I never felt pressured or pushed towards any of their products, Chase was very patient and gave me plenty time and space to try several matreses until I was ready to make a decision. I was surprised to see Nathan and Chase delivering my matresses too, and they were always friendly and polite. I will definitely buy from them again. We need more of that level of care and customer service around Dallas. Highly recommended. And yes, we checked several other chain mattresses stores, not surprised by those.