Sara S.
We got to meet the president of the…
We got to meet the president of the best massage chair company from Japan! They were so kind in letting me try different settings and explained everything in detail. Get the best deals at trade shows!

Daiwa has been a pioneer in personal wellness, which is why we are now a leading manufacturer and distributor of luxury massage chairs in the United States. The Japanese word for “great harmony,” our company name conveys our mission: to help all parts of your body work together and achieve personal wellness through therapeutic massage. The harmony of mind and body is the best way to experience total health and wellness. We have designed our massage chairs to use the most advanced technology based on holistic techniques that have been honed over thousands of years.
Daiwa Massage Chair® (daiwamassage.com) has 201 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Personal Care · Costa Mesa, California
Excellent

Personal Care · Fountain Valley, California
Excellent
Personal Care · Westlake Village, California
Excellent

Personal Care · Los Angeles, California
Excellent
201 approved reviews, newest moderated first
Sara S.
We got to meet the president of the best massage chair company from Japan! They were so kind in letting me try different settings and explained everything in detail. Get the best deals at trade shows!
Fredy S.
Would have gave it a five but I didn’t get the response I was looking when I called the distributor regarding the airbags on the arm . It inflates so much that leaves my wrist red from the pressure . It’s only at a certain point on the hybriflex selection . I turned down the settings to the minimum. The air pressure was obviously too low but it’s the only way to tolerate the point where it clamps down on both arm for around the seconds . I let a friend use it and was asked to turn it off because of the pain on the arms . I was hoping it could have been calibrated but was told that how it’s programmed . I don’t recall it clamping down that hard on the day I demo it when I made the purchase .
Anna Z.
We got our Supreme Hybred chair delivery last Friday. In the 5 days we have had it, I can say it has helped immensely with my aches and pains. I don't creak when I get out of bed in the morning. I have been doing a session in the morning and again before going to bed, as has my husband. So far, we're sold on the benefits. We got our "test ride" at the Livestock show in Mercedes Texas in March. We tried 2 different models, and there is a real difference between the Hybred and the entry-level model. But there is nothing wrong with the entry level model. We liked the extras that came with it.
Response from Daiwa Massage Chair®May 15, 2024
Hi Anna! Thank you so much for sharing your experience with us! Our Supreme Hybrid is definitely a customer favorite and we’re thrilled to hear that it has made such a positive impact on your daily routine. Thank you for choosing Daiwa Massage Chairs!!
Stephen B.
I was very pleased with the recent Daiwa delivery of my massage chair. The delivery team was professional, personable, and skilled. They arrived exactly as scheduled and efficiently brought the chair into the tight basement of my home. I was particularly impressed by their extensive knowledge of the chair's functions. They patiently explained everything to me in detail, ensuring I understood how to use all the features. Their willingness to answer my questions was greatly appreciated. The professionalism and knowledge of the delivery guys made the process smooth and enjoyable. As for the chair, I've only had it one day but so far it appears to do all that I expected it to do. I would highly recommend Daiwa to anyone considering purchasing a massage chair. I hope this feedback is helpful!
Response from Daiwa Massage Chair®May 7, 2024
Hi Stephen! Thank you so much for sharing your experience with us! We're delighted to hear that our delivery team exceeded your expectations. We love that you are already enjoying your new massage chair, and are thrilled to have been able to provide you with a product that enhances your comfort and well-being. Thank you for choosing Daiwa Massage Chairs!!
Lisa
We have had our chair for about 2 weeks now and it has been used just about every day by each of us. The professionalism of the company from the salesperson, Michael, to the delivery by Christopher and Genesis was top notch. We love the ease of use and all of the different options available to choose such as focus on different areas of the body, heat, stretching, massage,etc. So happy that we made this purchase!
Response from Daiwa Massage Chair®May 7, 2024
Hi Lisa! Thank you so much for sharing your experience with us, and for recognizing the professionalism of our sales and delivery team. We love that our chair has become such an integral part of your daily routine! Thank you for choosing Daiwa Massage Chairs!!
Kristina D.
Our Supreme Hybrid Chair was delivered today. We absolutely love it. Thank you May Masako Kam for your professionalism and knowledge of the chair. She gave us such information about what the chair does, and a full demonstration prior to us purchasing. The delivery process was just as smooth, Thank you Chris B. and Christopher C. for your speedy setup, knowledge and back muscle. They maneuvered or tight stairs and demonstrated the chair one more time. What a great job the by all.
Response from Daiwa Massage Chair®May 9, 2024
Hi Kristina! Thank you so much for sharing your experience with us and for recognizing the professionalism of our team, from sales to delivery. We hope you continue to enjoy our chair. Thank you for choosing Daiwa Massage Chairs!!
David P.
For some reason the roller assembly on my 9150 massage chair stopped moving and I called Daiwa Massage Chair in L.A. and was put in contact with Jaime in service. He helped me diagnose and do some tests on the chair and we determined that the motor was bad. He sent me not only a new motor, but also videos on how to do the repair myself since I was not in the L.A. area. Thank you Jaime
Annie
We had our Daiwa Supreme Hybrid delivered last week. We love this chair and upgraded from our Human Touch massage chair. Everyone at this company has been so professional and kind. The delivery guys were unbelievable. We had it narrowed down to 3 places in our home and they said, lets try all 3 and you can see where you want it. They let us video them while they gave us instructions. This chair is the best! Highly Recommend