Michiko H.
すっごいよかったです
すっごいよかったです!!

Daiwa has been a pioneer in personal wellness, which is why we are now a leading manufacturer and distributor of luxury massage chairs in the United States. The Japanese word for “great harmony,” our company name conveys our mission: to help all parts of your body work together and achieve personal wellness through therapeutic massage. The harmony of mind and body is the best way to experience total health and wellness. We have designed our massage chairs to use the most advanced technology based on holistic techniques that have been honed over thousands of years.
Daiwa Massage Chair® (daiwamassage.com) has 201 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Personal Care · Costa Mesa, California
Excellent

Personal Care · Fountain Valley, California
Excellent
Personal Care · Westlake Village, California
Excellent

Personal Care · Los Angeles, California
Excellent
Showing 4 reviews with 3 stars · Clear filters
Michiko H.
すっごいよかったです!!
Jack
I have owned my Legacy 4 for 7 months and loved it until the rollers quit moving up the back (center rollers?). I was showing my family its attributes until this happened...I'm anxious to see the Daiwa response time for repair.
Response from Daiwa Massage Chair®Sep 22, 2020
Hi Jack, We are sorry that you are having trouble with your rollers. By your review, it seems like you are already in communication with our service department. Just in case you need it, you can contact us at (310) 538-2298. Our service department will make sure to make this right and bring your Legacy chair back to tip-top shape.
Larry O.
People have been nice and responsive. The chair does what it should and I enjoy the massages, BUT..... I feel the chair has a flaw in its design. When the foot unit is extended away from the chair space opens up between the foot unit and the leg unit. Although space is covered, If something should happen to land in this space wit will be pinched when the foot unit is retracted as the chair returns to the upright position. The problem is the motor will not stop when it encounters resistance to retracting. It keeps trying to compress what is in the way until the retracting unit BREAKS. There should be sensor to monitor increased resistance and shut the motor off to prevent damage to the unit.
GoofyAlx
It would be nice if it had customizable features for each user and a way to set up a custom program. :-)
Response from Daiwa Massage Chair®Nov 7, 2019
Thank you for your valuable feedback. Some of our models actually have a user memory setting. But we will think about it to be equipped with another model as well. Custemer Support Team Daiwa Massage Chair