Kelsey
Takes your money and sends no product
Placed an order with them and was immediately charged, no confirmation of order or any update on shipping at all. They happily charged me 109 and then received no product. No reply from multiple emails. Edit: someone from the company replied here right away, but I have gotten no email response, no order confirmation, and have no messages in Shopify.
Response from DaisySilk.comFeb 20, 2024
We apologize for the inconvenience caused by our factory machinery undergoing routine maintenance and upgrades, resulting in a temporary hiatus. There was a notification on our website, and customers who placed orders during this period should have received a follow-up email. If you haven't received it, please check your spam folder. Due to the high volume of emails requiring responses, we are addressing them in chronological order. After confirmation, we have already sent you an email. However, if you haven't received it, we have also attempted to contact you via Shopify. Please log in and check. Thank you for your understanding and cooperation.


