DaisySilk.comReviews of daisysilk.com

Response from DaisySilk.comSep 2, 2025

Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience caused. Our team has been notified to prioritize and expedite the resolution of this matter for you—please rest assured that we are handling it urgently. We truly appreciate you bringing this issue to our attention. Your satisfaction remains our top priority. We hope to have the opportunity to welcome you back in the future and provide you with a much improved shopping experience. If you need any further assistance, please don’t hesitate to reach out to us.

Response from DaisySilk.comAug 15, 2025

Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience or disappointment caused by your recent experience with our product. We sincerely apologize that our product didn't meet your expectations. Our product pages include size charts to help you select the right size. If you're still unsure, please send your measurements to: [email protected] We'll gladly recommend the best size for you. We've already emailed you with a solution - please check your inbox. We want to help resolve this quickly for you. Thank you for bringing this to our attention. Your satisfaction remains our top priority. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved shopping experience. If there’s anything else we can assist you with, please don’t hesitate to reach out.

Response from DaisySilk.comJul 17, 2025

Thank you for taking the time to share your feedback with us. We sincerely apologize again for the inconvenience. We processed your refund on July 16. It typically takes 1-3 business days to reflect in the original payment account used for this order.Please note that refunds are processed in the order returns are received. Your patience during this period is greatly appreciated. Please check your account. If you still don’t see the refund, we recommend contacting your bank for further assistance.Your satisfaction is our top priority, and we want to ensure this matter is resolved to your complete satisfaction. Additionally, we’ve shared your valuable feedback with our team to help us improve our products and services moving forward. We truly appreciate your input, as it allows us to grow and better serve you. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved shopping experience. If there’s anything else we can assist you with, please don’t hesitate to reach out.

Response from DaisySilk.comJul 17, 2025

Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience or disappointment caused by your recent experience with our product. Most of our product pages include detailed size charts for your reference when selecting the right fit. If you're unsure, please email us at [email protected] with your measurements and the product name—we’ll gladly recommend the perfect size for you. To clarify, we’ve never stated that refunds are impossible after 14 days—our full return policy is always available on our website for transparency. Regarding your recent order, we’ve already resolved the issue and processed your refund. We sincerely apologize again for any inconvenience caused and truly appreciate your understanding. Additionally, we’ve shared your valuable feedback with our team to help us improve our products and services moving forward. We truly appreciate your input, as it allows us to grow and better serve you. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved shopping experience. If there’s anything else we can assist you with, please don’t hesitate to reach out.

Response from DaisySilk.comJun 11, 2025

Dear customer, We sincerely apologize for any inconvenience caused. We sincerely apologize that our product did not meet your expectations. Since sizing may vary across our different styles, we recommend referring to the detailed size chart available on each product page for guidance. If you’re unsure about measurements or need personalized recommendations, please don’t hesitate to email us at [email protected] with the product name and your specific measurements (such as bust, waist, and hips for apparel)—we’d be delighted to help you select the perfect size for a flawless fit. Your satisfaction is our priority, and we’re here to ensure you love every purchase! Your valuable feedback has been shared with our team, and we will use it to improve our product quality. Thank you for bringing this to our attention—it helps us grow and serve you better. Please don’t hesitate to contact us if you need further assistance. We truly appreciate your understanding and support. Best Regard Daisysilk Customer Service www.daisysilk.com

Response from DaisySilk.comJun 11, 2025

Dear customer, Thank you for your feedback. We sincerely apologize for the inconvenience caused by the communication delays and return process issues. We sincerely apologize that our product did not meet your expectations. To resolve this promptly, we've proactively contacted you via [email protected] to initiate the return process. Please know that every solution we proposed was intended to save you time and effort—not to dismiss your concerns. We deeply regret any miscommunication that may have caused misunderstanding, and we truly appreciate this opportunity to improve. We sincerely appreciate your feedback and will carefully review it to immediately improve both our products and services. Your valuable suggestions serve as important motivation for our continuous growth and improvement. Please don’t hesitate to contact us if you need further assistance. We truly appreciate your understanding and support. Best Regard Daisysilk Customer Service www.daisysilk.com

Response from DaisySilk.comMay 27, 2025

Dear C. Lee, Thank you for your feedback. We sincerely apologize for the inconvenience caused by the communication delays and return process issues. Regarding the return of the two items from your order, we have already sent detailed return instructions to your registered email address. If you haven't received them, please check your spam folder as they may have been filtered there. Our after-sales team will provide full assistance throughout the return process. We truly value your patience and have prioritized your case for urgent handling. If you have any further questions, please don't hesitate to contact our online customer service or email us at [email protected]. Your feedback has been forwarded to our team - we genuinely appreciate you taking the time to share your valuable suggestions as they help us improve our after-sales service. Thank you for your understanding and continued support. Best Regard Daisysilk Customer Service www.daisysilk.com

Response from DaisySilk.comMay 16, 2025

Dear LAMalak, We sincerely apologize for any inconvenience caused and have processed your partial refund as requested. Your feedback has been forwarded to our team—thank you for taking the time to share your valuable suggestions, which will help us enhance our after-sales service. Please don’t hesitate to contact us if you need further assistance. We truly appreciate your understanding and support. Best Regard Daisysilk Customer Service www.daisysilk.com