At Daisysilk, we offer premium 100% mulberry silk pieces that combine timeless elegance with everyday comfort. Our commitment to the finest natural materials ensures that each piece offers luxury you can truly feel. From stylish, chic clothing and comfortable sleepwear to luxurious bedding, every Daisysilk creation is crafted to bring elegance, practicality, and a touch of luxury to your wardrobe and home.
DaisySilk.com (daisysilk.com) has 409 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Website
daisysilk.com
Category
Fabric & Stationery
Location
Denver, Colorado
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 34% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Has a ridiculusly short time to see if you want to keep items deffantly not ADA complient. I will not buy from them again.
Response from DaisySilk.comDec 3, 2025
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience or disappointment your recent experience with our product has caused.
For your reference, our return policy is as follows: To initiate a return or exchange, please contact us within 15 days of receiving your order, providing your order number and a brief reason. We will process your request promptly. For the return or exchange to be eligible, the item must arrive at our facility within 60 days of the original purchase date.
To resolve this matter for you, we have sent a detailed follow-up email to the address associated with your order. This email outlines a proposed solution to address the specific issue you mentioned. Please check both your primary inbox and spam/junk folder for a message from [email protected].
We genuinely appreciate you bringing this to our attention, as it helps us improve. We sincerely hope to have the opportunity to regain your trust and provide you with a much-improved experience in the future.
DI
Diane
Shirts were sized very small
Shirts were sized very small. No on line returns. Had to start a dispute with the credit card company to get a response in how to return items for a credit.
Response from DaisySilk.comNov 5, 2025
We sincerely apologize for any inconvenience caused.
We sincerely apologize that our product did not meet your expectations. Since sizing may vary across our different styles, we recommend referring to the detailed size chart available on each product page for guidance. We sent a reply to you immediately after receiving your email, offering a solution for the sizing issue. Could you please check your inbox and spam folder for our message at [email protected]? We respect your decision and want to clarify that we have not refused your request; we simply haven't received your response yet. Your satisfaction is our priority, and we’re here to ensure you love every purchase!
Your valuable feedback has been shared with our team, and we will use it to improve our product quality. Thank you for bringing this to our attention—it helps us grow and serve you better.
Please don’t hesitate to contact us if you need further assistance. We truly appreciate your understanding and support.
Best Regard
Daisysilk Customer Service
www.daisysilk.com
KC
Kristine C.
The sweater depicted on your ads had…
The sweater depicted on your ads had dolman sleeves. The sweater I received did not. The knit is nice, but it isn’t the sweater I ordered.
Response from DaisySilk.comNov 6, 2025
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience or disappointment caused by your recent experience with our product.
We sincerely apologize that the product did not meet your expectations. We have contacted you via email at [email protected]. Please check your inbox and spam folder at your earliest convenience. Please rest assured that we are here to resolve any issues you have encountered.
Your feedback has been forwarded to our specialized team for review. Suggestions like yours play a vital role in helping us continuously improve our products and services.
Thank you for bringing this to our attention. Your satisfaction remains our top priority.
We hope to have the opportunity to welcome you back in the future and provide you with a much-improved shopping experience. If there’s anything else we can assist you with, please don’t hesitate to reach out.
Best Regard
Daisysilk Customer Service
www.daisysilk.com
DM
Darrell M.
Terrible return service
Terrible return service
Response from DaisySilk.comNov 6, 2025
Thank you for taking the time to share your feedback with us. We sincerely apologize that our service did not meet your expectations.
We're glad to inform you that the issue with your order has been resolved via email at [email protected]. Your feedback has also been forwarded to our specialized team for review, as suggestions like yours play a vital role in helping us continuously improve our products and services.
Your satisfaction remains our top priority, and we hope to have the opportunity to welcome you back in the future for a much-improved experience. Should you need any further assistance, please feel free to contact us.
Best Regard
Daisysilk Customer Service
www.daisysilk.com
CU
customer
Disappointing
My customer service interaction left a lot to be desired. This was my first and last order.
Response from DaisySilk.comOct 11, 2025
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience or disappointment caused by your recent experience with our product.
We sincerely apologize that our product didn't meet your expectations.
To resolve this matter efficiently, we kindly request your cooperation. Per our store policy, we are committed to providing a satisfactory solution once we have verified your supporting evidence. We appreciate your assistance and look forward to your feedback.
Thank you for bringing this to our attention. Your satisfaction remains our top priority.
We hope to have the opportunity to welcome you back in the future and provide you with a much-improved shopping experience. If there’s anything else we can assist you with, please don’t hesitate to reach out.
AS
andrea S.
Package never delivered
Package never delivered
Response from DaisySilk.comOct 11, 2025
Thank you for taking the time to share your feedback with us.
We sincerely apologize for the inconvenience caused by the issues with the logistics company. We have reached out to you multiple times via email. As long as you follow the instructions provided in the emails and cooperate with us, we will be able to assist you in resolving the matter with your package.
Thank you for bringing this to our attention. Your satisfaction remains our top priority.
We hope to have the opportunity to welcome you back in the future and provide you with a much-improved shopping experience. If there’s anything else we can assist you with, please don’t hesitate to reach out.
DI
Disappointed
Not silk. Terrible quality. Unethical company.
I wish I could leave less than 1 star. I ordered 3 "silk" nightgowns at over $160 each. Several weeks later I received 3 cheap Chinese satin replicas of terrible quality. They were obviously not the same items pictured on the website. I left tags attached and emailed the company requesting a return and full refund (the same day I received the items). They replied the next day asking for pictures of the issue. So I sent them pictures and a description (which is more than anyone should be required to do for a return). The next day they offered me an exchange or partial refund. Completely unacceptable business practices. DO NOT DO BUSINESS WITH THIS UNETHICAL COMPANY. Will never order from them again. I don't think I'll ever see my $500 I wasted on their $3 worth of clothing.
Response from DaisySilk.comSep 19, 2025
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience or disappointment caused by your recent experience with our product.
We sincerely apologize that our product didn't meet your expectations.
We would like to clarify that all our products are made of silk and carry OEKO-TEX® certification, which guarantees both material authenticity and strict safety standards.
The options we proposed (exchange or partial refund) were intended to provide you with a quicker and more convenient solution, as returning the item might take additional time. However, we fully respected your decision and immediately agreed to process a full return as soon as you requested it.
We’re sorry to see the review posted, and we genuinely hope to better understand how we can address your dissatisfaction.
We've already emailed you with a solution - please check your inbox. We want to help resolve this quickly for you.
Thank you for bringing this to our attention. Your satisfaction remains our top priority.
If you are not satisfied with the product, you are welcome to return it, and we will immediately arrange your refund upon receipt. We sincerely value customer feedback, but we are unable to accept deliberately false and malicious reviews that are not supported by factual evidence.
We hope to have the opportunity to welcome you back in the future and provide you with a much-improved shopping experience. If there’s anything else we can assist you with, please don’t hesitate to reach out.
UC
US C.
Highly deceptive and terrible…
Highly deceptive and terrible China-based business. I ordered customized blouses and Daisysilk failed to follow my instructions over emails--delivering three unwearable blouses late, and then obstructed my receipt of refund. Make sure you do chargeback with your card issuer to avoid any fraud from them. The FTC, BBB investigation is set to investigate their multiple deceptive and unfair business practices. This is my second disappointing purchase and the silk blouse I bought earlier this year has deteriorated in quality despite my careful handling. Daisysilk's products seemed less costly but are in fact not of good quality and their nature of business is very dishonest and not worth your money. They ship your item from China and send you customer support emails at midnight US time. Many customers have left comments about their dishonest practices. Their customer support team said I am their valued customer while refusing to take responsibility for their reckless mistakes. Disappointing and not trustworthy at all. I would give zero star if possible.
Response from DaisySilk.comSep 14, 2025
We would like to clarify the situation to avoid any misunderstanding. Our company has always been transparent with our customers: we operate warehouses in the United States, China, the United Kingdom, and Australia, and shipments are arranged based on both order details and warehouse availability.
You have placed two custom orders with us. The first order was completed to your satisfaction. For the second order, you expressed dissatisfaction with the product. We immediately communicated with you and offered two solutions: a refund upon return or a remake of the product. However, you declined to return the product, stating that you would only be able to do so two months later, while insisting that we first ship a replacement.
As clearly stated in our return policy, if a customer requests an exchange or a refund, the item must be returned to our U.S. warehouse. Once we receive the returned product and confirm that it is in good condition and suitable for resale, we process refunds within 1–5 business days.
We are a responsible company, committed to providing high-quality products and services. Nevertheless, demanding a remake and shipment without returning the original product falls outside the scope of our policy and industry norms.
If you are not satisfied with the product, you are welcome to return it, and we will immediately arrange your refund upon receipt. What we cannot accept, however, are malicious negative reviews or attempts to pressure us through intimidation.
We respect every customer and will continue to act responsibly and transparently. We kindly ask that our brand not be misrepresented or unfairly discredited.
