lisanne G.
i was disappointed that the item…
i was disappointed that the item appeared to be from china....i made sure the address was a US one when i ordered, but that wasnt the case.....the skirt appears well made and fits nicely and the quality is good...im having trouble getting the packing wrinkles out of the fabric....i used a warm iron, not hot, but ended up turning it up and ironing on the opposite side of the fabric....it still shows some of the folded lines.....maybe after dry cleaning it, the wrinkle lines will come out....
Response from DaisySilk.comOct 21, 2025
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience caused by your recent experience. To provide the fastest possible delivery, we ship from our warehouses located in multiple countries, including the United States, the United Kingdom, Canada, Australia, and China, based on inventory availability. We truly appreciate your understanding. We also apologize for the wrinkles that appeared during transit. To help you care for your silk item, we invite you to view the helpful guide in our store titled “How to Care for Silk: 6 Essential Tips.” Your feedback has been shared with our specialized team for review. Suggestions like yours are invaluable as we strive to continuously improve our products and services. Thank you again for bringing this to our attention—your satisfaction is our top priority. We hope to have the chance to welcome you back and provide you with a significantly improved experience. Should you need any further assistance, please feel free to contact us.