At Daisysilk, we offer premium 100% mulberry silk pieces that combine timeless elegance with everyday comfort. Our commitment to the finest natural materials ensures that each piece offers luxury you can truly feel. From stylish, chic clothing and comfortable sleepwear to luxurious bedding, every Daisysilk creation is crafted to bring elegance, practicality, and a touch of luxury to your wardrobe and home.
DaisySilk.com (daisysilk.com) has 409 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Website
daisysilk.com
Category
Fabric & Stationery
Location
Denver, Colorado
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 34% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Still waiting for a product I ordered May 27 2026. WEBSITE SAYS 4-6 DAYS. Have gotten no updates!
Response from DaisySilk.comJun 12, 2026
We sincerely apologize for the inconvenience and the delay with your order.
We have already contacted you via email with the latest update regarding your shipment. Please kindly check your email inbox (and spam/junk folder as well) for our message.
We understand how upsetting this situation must be, and we truly regret that your experience was not satisfactory.
Your valuable feedback has been shared with our team, and we will use it to improve our product quality and service in the future. It helps us grow and serve you better.
Please don’t hesitate to contact us if you need further assistance. We truly appreciate your understanding and support.
Best Regards
Daisysilk Customer Service
www.daisysilk.com
CA
Carrie
A poorly made silk blouse
I never received any tracking information until I started emailing the company..It took weeks to arrive and it came from China! I was shocked to see that a muted colored ruffled blouse came with loud, tacky, rhinestone buttons!! To add insult to injury, the buttons have Jewish Stars in them!!! This is not a recommended company.... this blouse is going back as soon as they send a return label to me!
Response from DaisySilk.comJun 11, 2026
We sincerely apologize that our product did not meet your expectations.
We’re really sorry to hear about your disappointment and the frustration this has caused. We would also like to kindly clarify that we have already contacted you via email regarding your order, so please kindly check your inbox (and spam folder as well) for our previous messages.
We understand how upsetting this situation must be, and we truly regret that your experience was not satisfactory.
Your valuable feedback has been shared with our team, and we will use it to improve our product quality and service in the future. Thank you for bringing this to our attention—it helps us grow and serve you better.
Please don’t hesitate to contact us if you need further assistance. We truly appreciate your understanding and support.
Best Regards
Daisysilk Customer Service
www.daisysilk.com
UC
Unhappy C.
Ordered a silk blouse with custom…
Ordered a silk blouse with custom measurements. They do not tell you what measure to supply on the website, so I just put what I thought. However, I'm a vet, not a tailor!
The blouse arrived and it looked nothing like the website, gapped at the front, not aligned over the bust, not long enough, sleeves way too short, bust/shoulders way too tight, cuffs different to pictures, draping different to pictures.It made me look like a sack of potatoes!
Have been back and forth with 'customer service' who have lots or warm words but have only offered a mouldy 20% off. This is unacceptable and very poor customer service. Shame on you, Daisy Silk
Response from DaisySilk.comJun 11, 2026
We sincerely apologize that our product did not meet your expectations.
We’re really sorry to hear about your disappointment and the frustration this has caused. We would also like to kindly clarify that we have already contacted you via email regarding your order, so please kindly check your inbox (and spam folder as well) for our previous messages.
We understand how upsetting this situation must be, and we truly regret that your experience was not satisfactory.
Your valuable feedback has been shared with our team, and we will use it to improve our product quality and service in the future. Thank you for bringing this to our attention—it helps us grow and serve you better.
Please don’t hesitate to contact us if you need further assistance. We truly appreciate your understanding and support.
Best Regards
Daisysilk Customer Service
www.daisysilk.com
LO
Lorna
I think any positive review of this…
I think any positive review of this company must be fake. Please don’t waste your time or money. Ordered nearly a month ago. Getting nowhere. Will have to try to get a refund from credit card company.
Response from DaisySilk.comJun 12, 2026
We sincerely apologize for the inconvenience and the delay with your order.
At the moment, we are unable to locate your order based on the information provided. Please kindly contact our customer support team at [email protected] and provide your order number. We will check the details immediately and assist you with a proper resolution.
Your valuable feedback has been shared with our team, and we will use it to improve our product quality and service in the future. It helps us grow and serve you better.
Please don’t hesitate to contact us if you need further assistance. We truly appreciate your understanding and support.
Best regards,
Daisysilk Customer Service Team
www.daisysilk.com
SO
Shannon O.
I ordered one blouse
I ordered one blouse. It was a beautiful color. It just did not fit properly. I’m probably in between sizes and it was just hard to determine that before actually trying it on. I was very disappointed by the return process. It was a back-and-forth email with the company and then I needed to pay for the shipping. I shipped it UPS via the most inexpensive method and it was $18. For one blouse I thought this was just ridiculous and a complete hassle. I won’t be purchasing from this company again. I’m only sharing this because I think others should know before they purchase.
Response from DaisySilk.comApr 17, 2026
We sincerely apologize for the experience you’ve had with your order and fully understand how frustrating this situation must be, especially when the item did not fit as expected.
Regarding sizing, we would like to kindly clarify that our size chart is based on garment flat measurements, not body measurements. We recommend customers compare these garment measurements with a similar well-fitting item they already own to select the most suitable size.
For returns that are not related to product quality issues, the return shipping cost is required to be covered by the customer. We always recommend choosing the most economical shipping method available.
We did receive your return request and, after confirming the reason for return, we immediately provided the return instructions to assist you through the process. Once the returned item is received and inspected, we will proceed with the refund as soon as possible.
We truly appreciate your feedback and the opportunity to improve our service.
Best regards,
Daisysilk Customer Service
www.daisysilk.com
CU
customer
I have not received my order yet.still…
I have not received my order yet.still waiting.
Placed order the 25 of March and they are still processing it.
Response from DaisySilk.comApr 10, 2026
We sincerely apologize for the experience you’ve had with your order and fully understand how frustrating this situation must be.
At the moment, we are unable to locate your order with the information provided on this page. Could you kindly contact us via email at [email protected] and include your order number? This will allow us to check your order status and provide you with an accurate update as quickly as possible.
Once we receive your details, we will prioritize your case and ensure it is reviewed promptly by our team.
We truly appreciate your patience and understanding, and we are committed to resolving this matter for you as soon as possible.
Thank you for giving us the opportunity to assist you.
Best regards,
Daisysilk Customer Service
www.daisysilk.com
DL
Danielle L.
HORRIBLE customer service
HORRIBLE customer service. A stolen package left abandoned in a public mailroom by fedex on February 14,2026 and I still cannot get a refund for the stolen package. They “apologize” for the lengthy process, however when I had to file the claim on February 20th, 2026, they did not file a response with FedEx until March 30th. They only respond by email days later and you cannot get an actual person to speak with or any answer.
I have never experienced this before!
They claim the are “just as upset” because they lost merchandise…um, companies have insurance to cover loss and all I’ve done is spend $157 dollars with no way of getting it back!
Response from DaisySilk.comApr 2, 2026
We sincerely apologize for the experience you’ve had with your order and fully understand how frustrating this situation must be. Please know that we take lost packages very seriously and are committed to providing the best service possible.
Since being notified of the issue, we have been actively working with FedEx and closely monitoring the investigation regarding your package. Our team is in regular contact with the carrier to ensure the matter is thoroughly reviewed, and we are making every effort to resolve it as quickly as possible.
We will continue to keep you updated via email on any developments and are dedicated to assisting you throughout this process. Your patience and understanding are greatly appreciated, and we hope that through our efforts, we can restore your confidence in our service and products.
Thank you for giving us the opportunity to address this matter.
Best regards,
Daisysilk Customer Service
www.daisysilk.com
UG
Ulrike G.
Unseriös I Teure Rücksendung auf eigene Kosten nach IRL
Das Unternehmen ist absolut unseriös! Auf keinen Fall dort nochmals bestellen. Meine Lieferung kam 4 Wochen später als angekündigt. Abgebucht wurde der volle Betrag nach 2 Tagen. Trotz Stornierung hielt man an Lieferung fest. Rücksendung war äußerst kompliziert: viele Mails bis ich Adresse in Großbritannien erhielt. Auf Rückerstattung meiner 20 EUR Portokosten warte ich bis heute.
Response from DaisySilk.comMar 2, 2026
Wir möchten uns aufrichtig dafür entschuldigen, dass Ihre Erfahrung nicht Ihren Erwartungen entsprochen hat.
Bezüglich der Lieferverzögerung möchten wir erklären, dass es aufgrund der Neujahrsfeiertage zu einem erheblichen Rückstau bei Paketen und Waren gekommen ist, was leider zu der Verzögerung Ihrer Bestellung geführt hat. Zu diesem Zeitpunkt haben wir das Transportunternehmen bereits gebeten, Ihre Sendung priorisiert zuzustellen, und wir haben zudem die schnellstmögliche Versandart für Sie veranlasst. Für die entstandenen Unannehmlichkeiten möchten wir uns ausdrücklich entschuldigen.
Ihr Feedback zur Logistik und zum gesamten Ablauf haben wir an unsere zuständige Abteilung weitergeleitet, damit entsprechende Verbesserungen vorgenommen werden können. Wir nehmen Rückmeldungen wie Ihre sehr ernst und arbeiten kontinuierlich daran, unseren Service und das Kundenerlebnis zu optimieren.
Bezüglich der weiteren von Ihnen angesprochenen Punkte haben wir Ihnen bereits eine ausführliche Antwort mit Lösungsvorschlägen per E-Mail zugesendet. Bitte überprüfen Sie Ihr Postfach sowie ggf. auch Ihren Spam-Ordner und antworten Sie uns dort, damit wir Ihr Anliegen weiter bearbeiten können.
Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr ehrliches Feedback mitzuteilen. Wir schätzen dies sehr und hoffen, gemeinsam eine zufriedenstellende Lösung zu finden.
Mit freundlichen Grüßen
Daisysilk Kundenservice
www.daisysilk.com
