DAI PostReviews of daipost.com

Erika was great to talk with! She helped a lot with the clearance process :)

I had an important delivery and was concerned it would be left in a safe place. I contacted the company’s Consumer Care Representative, Scott Jala, who promptly contacted me to assure me my concerns had been noted. Within hours the parcel arrived safely and Scott followed up by saying he’s checked and was glad to see the delivery was safely received. I was grateful for his attentive concern and follow up.

I found the courier company to be very communicative with emails of my parcel arriving. I sent a comment to leave safely within my gate if I was not home which they did. And was sent a follow up email after delivery. I had no problems receiving my parcel.

Hi there.My parcel was held up by Customs!Having ordered exactly the same items previously I was somewhat bemused and highly disappointed.I was contacted by the team at Daipost …especially Angelica Canete…who on a regular basis asked for important information particular to my case.By this stage I was in a state of fluster…a psychologist would describe it as more akin to chronic stress mixed with episodes of depression.Not good.Anyway,having provided the required information I was kept well informed as to the status of my case over several days.I was deeply concerned that my parcel would be destroyed and my money wasted.Then yesterday a miracle happened! Angelica told me my parcel had been cleared by Customs!Yay!After recovering from disbelief I waited patiently looking out the window for the courier driver….and he delivered!I was overwhelmed by happiness!Sincerest and heartfelt thanks to the team at Daipost…and especially Angelica…for her tireless effort in helping me through this difficult life experience.The end.

I received a notification from DAI post informing me that my package had been delivered. I was on vacation at the time. I live in a gated community and any courier delivery is impossible, therefore I've gotten a post office box that receives courier deliveries. The problem with this particular delivery was that I didn't receive a message from the post office letting me know that I had a parcel for collection. Upon my return I contacted DAI post and spoke to a Mr. Sean Gallo who went out of his way to assist me to locate where the package had been delivered to. I finally was able to locate the package which had a mistake in the address and that was the reason for all the confusion. In any case, it was the courteous and helpful way that Sean, who I ended up not only exchanging several email with but also talking to him on the phone several times, who patiently assisted me in resolving the issue. Sean, in my opinion, is a one of a kind legend. He went above and beyond his duty and responsibility, while maintaining his politeness and patience throughout the process. Thank you Sean for making the experience as painless as possible. I would definitely recommend DAI for any further deliveries.

Efficient and reliable service. Highly recommended

Very Good, Reliable, Trustworthy

The service is very timely. I have requested to send the parcel earlier than the due date, as I need it urgently. They took it into consideration and I have it early. Thank you so much for your effort