DAI PostReviews of daipost.com

Scott was activly trying to assist given what he had to work with. He responded promptly to all my emails. And followed through with correspondance to keep me abreast of all developments.

My parcel was held up in customs for a while. Scott Jala communicated promptly. Ultimately the parcel cleared customs without charge.

I had an initially bad experience as the post service was not ringing my intercom several times they were trying to deliver, and just marked my package as not safe to leave on the stairs. Why did they never ring, I was at home waiting every day?? Very disappointed and frustrated about this incompetency! After a lot of work I got hold of tracking (as I only had access to DHL who forwarded it to DAI) and contacted their customer support and JAY was very helpful and effective and I got my package even the same day! Thank you for helping!

Package was unable to be delivered due to a very minor address error which should have been common sense to read. Contacted customer service and Scott assisted in correcting the error.

Excellent customer service over the phone but alright delivery. Charmaine was very polite, helpful and even called me to followup.

After driver failed to deliver l contacted the company they did everything possible to sort the issue parcel was delivered a little late nothing was too much trouble for them once they understood there was an issue

I was very happy with the customer service. I was treated respectfully, made to feel my query mattered, and was helped smoothly and thoroughly, so that the matter I was asking about was rectified. No stress. Fast. Respectful.Customer service is everything.

Good customer service