DAI PostReviews of daipost.com

A bit of delay with delivery. Jezrel Villamor helped me with tracking and answered my enquiry fast when & where order was delivered. Very thankful for his support & fast service. Excellent job!

Jenny was proactive in keeping me updated about a package that was held at customs. The experience was 10 fold better then any other logistics company I have dealt with, didn't need to follow up etc.

Customer service from Lizette Tecson was fabulous. Package not being delivered 1st time due to not being loaded onto truck - not fabulous.

Package was delivered to the wrong place however phone staff we good to deal with and had the package to me the following morning

Lizette was very good , traced my parcel manually , kept me up to date and ensured delivery. The delivery service system let down Lizette and needs to be more attentive to help Lizette do her job more efficiently. Thankyou Lizette

After finding my parcel wasn't at the location on the tracking system. Customer service tracked it down and within the hour called back and sent through the address of the hub for me to pick up. Very quick and understanding!!

The driver left our package in a secure place - but I didn't look hard enough to find it! I contacted DAI support via their website and had no response (otherwise the review would have been 5 stars). However, when I contacted by phone they were very helpful and within a few hours had sent a photo of where the driver had left the package.

Fretzie Aron was an excellent help in assisting in sorting a customs query regarding an overseas purchase whereby the company didn’t provide the required information and said it was sent with DDU. It all got sorted and I received my ours has without having to pay additional fees. Thanks Fretzie!