john
issue resolved
the customer service representative was excellent. my issue was resolved.

Established in Melbourne, Australia, in 2000, DAI are e-commerce parcel delivery experts. We’re the preferred partner for the world’s leading brands, managing international inbound parcel delivery from the US, UK, Europe, and Asia into Australia, New Zealand, and Singapore.With millions of parcels delivered successfully each year, we pride ourselves on reliable, accountable, and cost-effective delivery services that enhance the brand experience of our customers.
DAI Post (daipost.com) has 692 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
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john
the customer service representative was excellent. my issue was resolved.
Catherine E.
I had a great experience with Geraldine, she helped me figure out what i needed to do to get everything organised. So polite and very patient with me. Much appreciated and thank you for the help
Narelle
Jenny was very helpful and polite.
Fontaine G.
Hi Erika, thank you very much for your amazing communication and customer service. This experience is very different ( like day and night comparison) from the previous encounter with DAI where they never responded to my enquiry which resulted in it disappearing. On this occasion, you constantly updated me on the status of the item all the way till the item got delivered. thank you very much.
Martin
Did a great job of tracking down my parcel and getting it delivered after initial delivery problems
Sarah H.
Fantastic service, couldn't have been more helpful. A parcel I sent from UK to NZ was lost, they managed to track it down and arrange delivery. And kept me informed at every stage. Brilliant.
Shalini C.
My parcel was delivered in a timely manner in good condition. Jay at customer service was very helpful and I appreciate the prompt service.
Tito H.
Customer Service has been most helpful in updating me every step of the way until the item was delivered . Special mention to Erica Dapar who is amazing and always willing to assist . Thank you .