Esra
Gerlie who represented the customer…
Gerlie who represented the customer care and she was great. She always tried to help me and never kept me waiting by providing a quick response. That’s why, I was really pleased.

Established in Melbourne, Australia, in 2000, DAI are e-commerce parcel delivery experts. We’re the preferred partner for the world’s leading brands, managing international inbound parcel delivery from the US, UK, Europe, and Asia into Australia, New Zealand, and Singapore.With millions of parcels delivered successfully each year, we pride ourselves on reliable, accountable, and cost-effective delivery services that enhance the brand experience of our customers.
DAI Post (daipost.com) has 692 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
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Esra
Gerlie who represented the customer care and she was great. She always tried to help me and never kept me waiting by providing a quick response. That’s why, I was really pleased.
Ash
Quick delivery from the UK and excellent communication from Erika during the tracking stage
Maximus G.
Erika Dapar was exceptional. A true professional, with reliable and up-to-date information. Customer Service is greater for her presence.
Robyn
Big shout out to Stephanie! She was truly fantastic, especially keeping me up-to-date on the current situation. Great job Stepahnie - thank you Robyn D
YIWEN L.
their customer service is absolutely helpful, especially, Jay. He’s shared the proof of delivery photo so that I can finally find my parcel!
Chris
I think I am satisfied with their customer service and it's helpful. Although my first experience is not very good but I am satisfied with the second delivery. I hope they can keep the quick and safe delivery.
Sandy C.
I want to thank particularly Erica for following up on my deliveries from USA. The supplier I purchased from only labelled my parcel with part of my address. I contacted them directly and they stated they couldn’t change it in their system. Erica has followed up on the parcels and has successfully had two parcels delivered to me, and is now working on the final delivery for me. So I think that is proof that they are doing a great job Sandy5⭐️
Selwyn V.
I commend the exceptional efficiency of both the delivery and customer service staff at DAI Post. Their swift action in tracking down my parcel was unmatched by any other provider. Customer satisfaction was enhanced by providing me with real-time tracking updates and communications were clear, conscious and complete. Regards, Adrian