DAI PostReviews of daipost.com

My prepaid package ordered on 26.5.26 arrived in Singapore on 9.6.26 and I was informed of the duty being charged to it. I was also told to pay a whopping service fee for processing the duty which I also paid. In spite of the payments, I have had no news as to when I will receive my package even up till date. Atrocious service is a definite understatement here. I have never come across such uninspiring and terrible service standards. Ebay should use other reliable courier companies.

I contacted Dai to request my parcel be delievered to Australia Post, but was told it would cost an additional fee. Instead, they would add a delivery note ensuring the package would be dropped off securely. Unfortunately, it was just dumped at the front of the mailing area where anyone could take it. Highly disappointed.

I’ve been unfortunate enough to have three parcels shipped to me from overseas by DaiPost. They have been reliable in only one thing - not delivering. They have 100% success at not delivering. You can give them all the information you have to help them and they will drop the ball and fail to deliver. EVERY. SINGLE. TIME.

SLow , Incompetent. Parcel for Singapore . I paid GST and its been 2 weeks , got an email saying they are still checking their funds if i have paid the GST !!!??? Third world countries would perform more effectively .This is Singapore , everything moves fast . If you cannot perform , pls get out and let a better logistic company take over the business

Parcel was disposed of! The parcel was a gift sent from my brother. I received no information about the package being held, so when it didn’t turn up I started trying to track it. This is when I spent days with multiple calls between the DAFF (which said the package should not have been disposed of) Freight Hawk and only to find that DAI had disposed of the parcel. Their reasoning was that the parcel contained cocoa beans which it did NOT. DAI said they could not contact me because there was no information on the parcel to do so. THEY HAD MY ADDRESS!!! In the past I’ve had parcels that have been held and they send a card in the mail saying a parcel is held with a contract number. Then the parcel arrives checked by DAFF and they leave a card inside to let me know that it has been opened checked and nothing removed. DAI WILL NOT CHECK AND JUST THROW YOUR PARCEL OUT!!

my purchased product that the company says will be delivered within 3-4 business days, instead sat with DAI Post for 6 business days (9th - 17th June), before they sent it on to Australia Post.. and no updated tracking information regularly nothing. company where i purchased product didnt get any answers from them either.. CRAP service by DAI Post.

I ordered protein from Brissy it got to Sydney over night then sat in the depot 20 mins from my house where it's been for days. I have called more than once and the robot voice sounding lady Jeanette told me its with the delivery team and they say it'll go out. It didn't. I called again same story and she said she's escalate and call me back before end of day. She didn't. At this point they've basically stolen my parcel and are avoiding me. I would avoid these criminals where ever possible. I have followed up everyday for the last 6 days now. Criminals.

Bought item off Ebay and even though import duties was collected at check out, DAI tells me my package is stuck at the customs for duties unpaid. After funishing DAI Post with invoices evidencing that duties were paid, no updates, no correspondence. Terrible company! Will not buy from Ebay using their global shipping ever again!