Shannon F.
They are crooks
I canceled my subscription and they still charged me and refused to refund. They are crooks.
The Daily Wire is an American conservative news and opinion website founded in 2015 by political commentator Ben Shapiro.
The Daily Wire (dailywire.com) has 338 customer reviews on Five Star Index, with an average rating of 1.9 out of 5.
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Showing 244 reviews with 1 star · Clear filters
Shannon F.
I canceled my subscription and they still charged me and refused to refund. They are crooks.
Fargo J.
Fraudulent charge on my credit card for subscription I never ordered. I've never subscribed nor given them my credit card information so there is no way this should have happened. This is not only unethical behavior but in my book is criminal.
Martin R.
Worst app. Just the worst. I don’t get why they don’t fix it.
Linda M.
Canceled my subscription in June, just can’t afford it. They charged me again, even though I have a clear email saying it was canceled in June 14 and got charged late July. Called about it and they say I have an active subscription but I actually don’t and when I asked what account they said they cannot give me that info but somehow charged my card? Called bank and I guess daily wire sent one paper that says I have an active subscription (doesn’t have dates or account) and they don’t tell the bank which one or where it’s from. So bank denied my claim? And bank says they can’t make the vendor give me back my money. Confused as to how Daily wire can just steal 150 dollars… still won’t tell me what account is active. Oh wait, it’s because I don’t have one! Don’t trust them anymore.
Christopher B.
Clearly, they do not want you to cancel your subscription. I canceled last year and, lo and behold, a new annual subscription pops up and I am charged again! This kind of dishonest business practice makes me doubt that any of their products are trustworthy. A 2.2 out of 5 on employees recommending working there heightens this belief. If they don't fix this, they will always remain a niche organization, and not the great movement they purport to be becoming. Update: got an email a couple of days after trying to get my $$ back saying I had 24 hours to respond. I made the reply in time. It’s been almost 2 weeks and no response from them. I kept a copy of this cancellation in my files this time. I think they’re going to keep my $$ this time so I’ll have to see what they do with my cancellation. I’m betting I go through this again.
Joey G.
I don’t even know what DailyWire is and I would make this a negative star review if I could (this is the only review I’ve made for a company in a year… I never have time to write reviews but had to here). I did not sign up for this app directly, somehow was signed up for this for 4 months before I noticed the charges during a busy time in my life where I wasn’t monitoring my credit card statements like a hawk. My bad. When I asked the customer service rep to help me with this, they said there’s nothing they can do because the subscription latches onto other purchases often and they “guaranteed I bought it inadvertently”… so basically, the company knows they take advantage of people being too busy to monitor their stuff constantly where they scam people into buying subscriptions without them knowing.
Randy D.
Cancelled it, shortly after watching 2 movies on the garbage app. Then 8 months later I got a charge that overdrafted my account. Then I looked back, and had been charged every month, I just hadn't caught it. I was charged 128.00 in all, contacted "Customer Service", and was basically told to get f***ed, in corporate contract speak though. There was no "Cancellation on file". If I could leave 0 stars I would. Low Quality App, Low Quality Content, you guessed it, Low Quality Service. I'll let everyone I know how great Daily Wire is. NOT that I think they'll do anything to resolve it, but here's the last invoice # if anyone would like to contact me to resolve this. #16186709 ID- DailyWireR8pedMe
Ben S.
My yearly subscription auto-renewed without my knowledge... I caught the ($159) charge 12 days later, cancelled, and asked for a refund. THEY WOULDN'T GRANT IT! Wow! I've been a subscriber for years and this is how they treat you. I'll never support them again.