The content was ok. But getting out, I had to get the support email from an outside Google search. There was nothing on the website that showed you how to cancel. It also states that you have to cancel before the charge. So im guessing Im stuck with another $ 150 for the year. If this is how Ben operates, I'll never listen to him again.
DM
David M.
Annual auto-renewal WARNING
Signed up for a year for a subscription and ended up not using any of its subscription paid resources past a week of signing up.
A year later, I noticed a renewal charge on my Credit Card a few days (4) after it was charged and realized I hadn't use that service and did not want to renew. Tried to contact Customer Support (sent an email) requesting cancellation of the subscription and refund (minus 4 days OK), however, never heard back from them. I then researched and found that their policy states that they don't do any refunds.
After not hearing back from Customer Service about my refund inquiry, I called AMEX to dispute the charge. AMEX said that the vendor has a NO-REFUND policy and that I can't really dispute the charge??? I then requested AMEX inquire from the vendor about this no-refunds "policy" to ensure I agreed to such terms and to request vendor to provide documentation to that fact. I am still awaiting the outcome of AMEX's "research".
Whilst I think they have some good news analysis content, the lack of Customer Service and the reluctance to reimburse someone cancelling a mere 4 days after an auto-renewal subscription charges the Credit Card and that user has not used any of the services the prior year seems like a poor way to treat a customer, so they may have an extra year of my subscription $, but lost me as a customer in the long run.
Hopefully this review will help others be AWARE that whilst their content is good, there is NO GRACE PERIOD on auto-renewals and if you signed up for a year and then end up not using their service, you may forget to cancel like I did and be charged a whole new year with no refund upon cancelling even if 4 days after the subscription renewed.
So, make sure you CANCEL the RENEWAL right AFTER you signup for any 1 year promos. They probably have analytics that tell them that most forget to cancel and then they have a year to adjust their "revenue" knowing that you won't be signing up the following year. Not a good business practice if you ask me, but maybe Ben as a "good" reason for doing so? If Customer Service would have at least responded I might think they care about it, but didn't even heard back and based on what AMEX said, they know all too well that this is happening.
SB
Scammed By D.
Sent someone a gift for a year…
Sent someone a gift for a year subscription and they were not able to use it. The site requires a credit card to redeem an already paid subscription. I want my money back. THERE IS NO CUSTOMER SERVICE. THIS IS A SCAM DON'T BE FOOLED! When you give someone a gift they should not need to submit a credit card to redeem the gift. So disapointed. What would Jordan Peterson this of this?
VK
Vishaal K.
We were charged for a yearly charge…
We were charged for a yearly charge when signing up for deceptive monthly-based advertising. They don't provide refunds or downgrades even if you e-mail them within the first few weeks I'll save you by saying the content is very limited and not worth it, and they probably know this, hence the slimy tactics. I've read they are hard to cancel so now I have to ensure I don't get a recurring charge next year. Save your money.
JC
Jack C.
They make it painfully difficult to…
They make it painfully difficult to cancel your membership. I'm battling the charge with my credit card.
KM
Kristen M.
Caution, sneeky
Got on trial and ended up getting charged for one year subscription. Reached out to make sure I did not have a subscription...nope..they charged me for a year and nothing I can do to get out of it. Sneeky and will hook you for a year subscription.
MI
Michael
Huge ripoff
I paid for a one-year subscription, and that's when the problems started. After a couple of days, even though I was signed in, they kept asking me to subscribe to see the subscription content. It's almost impossible to complain. One time I managed to get through to someone, and the solution offered did not work. Clearly, I will not re-subscribe after my one-year sub ends. I subscribe to a number of online sources, and never have any type of problem like Daily Wire presents. (The date of the issue that I added here is a guess.)
SM
Sean M.
The subscription cost is astronomically…
The subscription cost is astronomically high for the content. I subscribed twice to see a "movie" and then cancel. Everything else on the platform is mediocre and disappointing in that I really wanted it to be good and worth it.