CysterWigsReviews of cysterwigs.com

I had one transaction with Cysterwigs. Shipping was great - timely. They handled my return properly and promptly. Customer service reached out to me to offer needed suggestions after my initial review. Heather's video spotlights were invaluable. I had however great difficulty with what looked to me to be Quality Control. There is a clear problem with misleading photos particularly of colors on the part of wholesalers. I have found the same color provided by the same retailer is slightly and factually different. My conclusion is that this is due to digital enhancement, not due to studio lighting, computer monitors or individual perception. The colors are being manipulated by the wholesaler. The second and related problem which ultimately resulted in my return was a significant difference between the color I received and the color I expected based on the photos and on Heather's video spotlight. I finally concluded this was a Quality Control problem. The label and packaging had to be wrong and an accidental human error somewhere in the supply chain. That is the only reasonable explanation. I am not ready to believe that the entire wig industry is based on misrepresentation. There is however room for lots of improvement. I referred the matter to customer service and I hope they will follow-up. In the meantime I have moved on and ordered from a different company and a different brand. It remains to be seen if this will work well for me.

I really love this gorgeous wig. She’s so comfortable and fun to wear. Probably my favorite so far.

Have been a customer for several years and they have superb customer support. They also have very competitive pricing. I have been very pleased with Cysterwigs. I highly recommend them and their you tube channel is very informative.

I’m a repeat customer and shall continue to order from Heather. The amount of information available on her site is so useful to both new and experienced people. Thank you for all the hard work you continue to put into your ever growing business.

I did so much research about purchasing my topper. I went to every place in the US that sells them. I decided on Cyster wigs and I’m VERY glad I did. I reached out for specific inquiries and they responded immediately. My order came quickly, and the quality is perfect. Heather’s videos have been very helpful. I have one question? Where did you get those cat eye glasses, Heather? I love them.

My wig was delivered in an incredibly fast time frame. No issues at all. I love my new wig so I didn't have any need to follow up or exchange Will purchase again! This was my 6th purchase from them.

Great looking and I love the color. Little too shinny but after using some dry shampoo it calmed down and was perfect. CysterWigs rock!!!!!

I am very impressed with this company and it’s representatives. They have eagerly and professionally helped me. Even when I returned two wigs for a refund they went above and beyond any experience I have previously had. I will keep using them because of the kindness, care, efficiency and professionalism they have shown me. Thank you CYSTER WIGS!!!