cyclingkinetics.comReviews of cyclingkinetics.com

I bought an accessory for my e-bike. The accessory did not fit my bike and I requested a return authorization using their email contact information.After getting no reply I tried a few more times and left a voicemail on their customer service phone line. Unfortunately,It was only after getting no responses that I checked reviews for this company. I have always checked reviews before ordering from a new company, but I didn’t this time.After reading the other reviews on Trustpilot and seeing that they have an F rating at BBB,I realized that I was most likely stuck with a useless item and am out $39.95.

The only reason I gave him one star is I couldn't go any lower. Avoid this company at all cost. They have no interest in fulfilling orders or contacting anyone concerning an order. Emailed many times left many messages. No one ever answers the phone avoid this company.

I wish I had seen these reviews before I ordered 2 Saddles supposedly for a Specialized cycle ! When they arrived they were the cheapest saddles you could ever find . I immediately sent a email and used the websites response form and have done every day for 3 weeks with not one reply! DO NOT USE THEM

These guys sent me a part that doesn’t fit my bike. I’ve left a voicemail and several emails and no reply. Avoid these guys.

Parts advertised as specific to manufacturer of bike are generic and poor quality. They don't fit my bike. Despite website's returns policy, unable to get them to respond to my request for a return authorization. This has all the hallmarks of a scam, avoid at all costs.

Sent wrong item and will not respond to emails. Will see if bank can refund. Do not use

I bought a trainer from them which, from all indications would fit my bike. It does not. I have emailed them at least 8 times over the past few weeks (following their protocol for returns) and they have yet to respond. If this is their M.O., they suck. I spent $180 for this trainer and now I’m going to be stuck with it because they don’t seem to be able to stand behind their business enough to support a client. Would NEVER recommend them for anything and plan on calling out their sorry asses on any and all social media platforms so others won’t get duped by their pathetic business practices.

I received the mudguards in reasonable time, who knows from where? They are of extremely poor quality so I wanted to return them but no response to my emails or phone call. Must be a scam DO NOT BUY ANYTHING FROM THEM