CyberPanelReviews of cyberpanel.net

Everything is wrong extremely unstable

Very poor service , not professional, they take money from my card after cancel my subscription from days (15) ago i asked for cancellation 15 days ago and now they take money from my account, this is a pur scam!! Be aware

i bought add ons, they deleted my support ticket and account.

One of their client is spamming and had my data in violation of EU G.D.P.R. (the spamming domain is premiumpropertydxb.com) There is no way for me to tell Cyberpanel that their client is doing something wrong (only their Support page where to write them I have to register myself!) What it ever worse is their broken link to their Privacy page (I have a screenshot)

A very faulty control panel. Its installation is simple and meets the basic requirements, but its accuracy in configuring services is lacking. One of the big problems is the email service, as can be read in their forum (there is no support unless it is paid) which migrated from Rainloop to SnappyMail but without better results. Even my experience is that functional emails get unconfigured after restarting the server. Another point that its creators point out is that this control panel cannot be accessed through additional domains, which is normal and a basic requirement in other known Control Panels oriented to the resale of services. Their support service directs you and insists on a paid service, and specific functionality cannot be accessed unless this requirement is met. That is, it is not an Open Source software in any way, and far from reaching a professional level because the server administrator must directly access the OS, LiteSpeedServer and other services configurations to configure them manually, which from the point of view administrative and financial is an unnecessary and unjustified expense of personnel and resources. After more than a year of trying to use it professionally, I do not recommend it.

Support that is late in responding even 96h, with trivial answers that never solve problems but only extend the time. The panel itself is not bad, but it should be perfected and above all there would be a need for real support, from a systems engineer with the attributes. So, if you are going to buy this panel, know that as far as troubleshooting is concerned you will have to do it yourself. PS: almost non-existent support community and that little, in 99% of cases, is inefficient or crafty.

Have a many problems, from installation to futures that is not OK or are missing (compared to other alternatives) and it's free only if you are Linux "guru". If you are not guru everything stop to work in the moment when you stop to pay "cloud" assistance (literally hours later) even if configuration and all setting are has previously been made, tuned and managed by the "professionals" of CyberPanel. If you have more accounts, they make you switch to Enterprise and the more expensive support (even if you only have 1 ticket) ... your support leaves and shuts down even if the server is down (through their fault). Not to mention the complaint and correct attitude ... I am very disappointed and do not recommend!

Technical support never responds. Terrible service.