client(e)
The best support I've ever received on…
The best support is at the beginning when you purchase a service, but after a certain period you don't receive a response.

CyberPanel is the next-generation web hosting Control Panel.
CyberPanel (cyberpanel.net) has 236 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Claim this listingInternet & Software · El Monte, California
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Showing 56 reviews with 1 star · Clear filters
client(e)
The best support is at the beginning when you purchase a service, but after a certain period you don't receive a response.
MS H.
Total garbage and a waste of time. Ran for a while, then went totally bonkers on the first SSL renewal, corrupting the PEM, and corrupting Django. The paid backup service doesn't work, the firewall setup is a mess, and more. Not compatible with Ubuntu 24. Avoid this panel at all costs.
Daniel V.
I recently purchased a CyberPanel license, but unfortunately, it hasn’t lived up to my expectations. I’ve encountered several bugs and issues that make it difficult to use the software. Because of this, I would like to request a refund for my license purchase. But there has been no reply to several of my mails?!
Carl L.
I signed up for Cyberpanel's own managed wordpress hosting plan because the plans were cheap and the website is surprisingly fast. I didn't know it will be a whirlwind of events that will consume a lot of my time responding when I will be refunded my money back. Pros - Managed WP plan is cheaper than other sites. - Managed WP plan is Discount upon purchase - Support is quick to respond at most times and are willing to help Cons - The Managed WP plan is just a shared hosting plan which uses the Cyberpanel software. Your website is not managed by the website at all. - They do not offer migrations and you have to help yourself to do it, without any easier ways to migrate your website on their cyberpanel software unless you raise a ticket and they act on it with corresponding fees. They were also not transparent with this. - They were able to help me migrate my website when I raised a support ticket, but I did not see the website in the provided panel. Due to this reason, I cancelled my plan on October 21st because I am dissatisfied with how it's going, and I have requested a refund after I cancelled my plan. - Support was nothing but these - (1) they wanted to migrate again the website for a fee and put the balance in a VPS plan which I did not sign up for, (2) they keep on giving me offers when I have already raised a ticket asking for a refund, and (3), they do not want to refund me by changing the date of my ticket from October 21 to 27, and referring to the FAQs which The support / admin root user seems to be from Bangladesh based from the hidden entries when my Cyberpanel is loading. I suggest you keep away from their own website hosting if you're not used to using Cyberpanel software for your servers.
Ayedon
Don’t use this horrible software full of bugs and spams you to purchase their services pretty much everywhere you click, Wordpress won’t even install without a million errors, with other competitors panels works first try no issues.
Laith G.
Very bad experience with CyberPanel VPS hosting. First of all, I couldn't create any website on my panel until I contacted support and solved it within 2 days! Another thing, I told them that I want to remove my payment method from my account because I don't want to pay for your services anymore, they said it has been sent to sales departement. The issue still not solved from 3 day. I don't recommend this hosting at all.
Orgoth D.
Software is quite bad, if you upgrade, you have to fear that you can not login anymore. When I upgraded to 2.4, the login broke and I had to give root-access to idian people who I do not know, only that I can login again! Then the SSL creation broken and I am unable to create ssl certs for new pages I created in the panel. Since the root rce incident happened, it looks like, not much has changed for the better. -_-
vincent
Terrible experience, platform is borderline scam As soon as I registered, I noticed there are no terms and conditions available on the platform: no clear information about user rights, obligations, or how personal data is managed. This alone should be a huge red flag for anyone. But it gets even worse: there is absolutely no way to delete your personal data or your account. Once you enter your credit card (required just for “verification” and not even after making a purchase), you CANNOT remove it, not even if you haven’t bought anything. There is simply no option to delete your card from your profile, not even by contacting support. Speaking of support: they NEVER reply to tickets; they simply close them without an answer, and emails asking for explanations are systematically ignored as well. A site like this shouldn’t even be online: no transparency, no respect for privacy, no customer support. Once you register, you’re trapped, and your data—including your credit card—remains in their hands with no way to remove it. I strongly advise against using this platform: terrible experience, awful management, and a service that’s borderline fraudulent.