Cvs PharmacyReviews of cvs-pharmacy.com

The CVS Pharmacy in Bardonia, NY has rude and uncooperative people who have no regard for their customer. I was looking for two prescriptions and after being placed on hold for 20 minutes, I went there and it was a disaster. My prescriptions were not available (after 2 days) and were not expected because the CVS network did not have them as usual. I went to the local pharmacy across the street (BARDONIA PHARMACY) and they had what i needed and were pleasant caring people. I will never return to CVS Bardonia !

The lady at the drive-thru pharmacy was nice and helpful.

I signed up for carepass believing it to be a good way to save some money. I am a 78yo retired woman who lives on very small income. I wasn't told that if you didn't use it every month that it would expire and you weren't able to take advantage of the discount but were being charged 5.33 every month. I guess I forgot about it and one day when I was looking at my credit card statement I I realized that for the past 9 months they were taking out 5.33 each month and I never used my discount. I tried to get it refunded but they refused. I am extremely unhappy about how stupid I was but I think that they probably realize that this will happen and they end up making extra money because of seniors who are forgetful.

Taylor Smith, pharmacist in Chattanooga, TN, Dorchester location, runs an operation which is pleasant, personable, accurate, informational, and efficient. I regard her as the best pharmacist I have ever met.

Love CVS Great Deals

I wanted to schedule a flu shot but the app wouldn’t allow me to do so. It kept taking me back to the start of the schedule appointment. My husband and I decided to go to the Warren, PA store and ask for the flu shot. The girl behind the counter to get the flu shot asked if I had an appointment. I told her “no”, the app wouldn’t allow me to make the appointment and kept taking me back to the beginning of the app to schedule the appointment. She told me that we should have called the 800 number and that they weren’t allowed to give shots if they weren’t scheduled via the app. She was rude and had an ugly look on her face. She refused to give us a shot. We left and went to a local pharmacy who had no problem giving us the shot. I don’t understand how people who don’t have internet or an iPhone can comply with CVS policy and yes there are people in Warren County who don’t have internet, iPhone due to the cost and access. There are some ares that still have dial-up. This was very poor customer service and inexcusable.

Their customer service is amazing. The issues I had were sorted with immediate response.

This is the second time I have received an email from CVS Pharmacy giving me a recap of my purchases from their Palm Beach, Florida location. The only problem is I do not live in the USA and have not been to Florida in years. The purchase was made with an American Express card. I do not have an American Express card. I could not email them directly and I do not use FB, Twitter, Instagram, etc. Could not even contact their owning company, which is CVS Health. I have read the other bad reviews, which now do not surprise me.