This refers to CVS Pharmacy on S. Arroyo in Pasadena, two blocks from the Trader Joe's. After shopping at the latter, I noticed the CVS and went it. I got an RVS vaccine immediately, because of my planned travel to the Far East but they were out of Typhoid vaccine. The pleasant staff member who administered the vaccine, saying she had 10 years experience, said they'd order it but it might take a day or two. I expected to call them to establish an appointment time but got an email the following day saying I had an appointment 2 business days later, after the weekend. I then travelled 20 min by car only to be told they had backordered the vaccine and somehow their SYSTEM created the appointment for me without knowing they still had no vaccine (and they weren't sure when they'd get it). They get the 2 stars for the RVS -- I wish I could give negative stars separately for the rest.
CU
customer
Tadalafil 5mg tablet 30 day supply…
Tadalafil 5mg tablet 30 day supply costs $4.85,
Tadalafil 5mg tablet 90 day supply costs $28.80.
No one on line or at the store could explain why. A 90 day supply usually less expensive per month than a 30 day supply. In this case it is 100% more out of pocket!!!
AB
Alex B.
20 years ago CVS was great run company
20 years ago CVS was great run company. and Todayis the worst. I have to express my dissatisfaction with terrible run by Miss. Mary local store to our small business raqport.com. CVS Falls Church VA I have lost with CVS $1650.00 of my products shipped on dry ice to Lima Peru for chronic kidney problems since they never pass the package to UPS Express International for 6 days. Every time I went they stated we do not have any more and package was stuck in side misplace due to bad managements : cvs.com
Address: 6637 Arlington Blvd, Falls Church, VA 22042 Phone: (703) 538-6926
MA
Maureen
My local CVS is poorly stocked
My local CVS is poorly stocked and locks many items behind plastic barriers so you always have to call a salesperson to help you. They are under-staffed in the pharmacy area and there is always a long line of people waiting for prescriptions. Some salespeople are helpful but others are nasty.
LY
Lynn
Where is the common sense?
I still remember the good old days when registered pharmacists personally managed and filled prescriptions, rather than just supervising the activities of technicians and in some cases, auto-filling machines. Lately, it seems, I really miss those good old days and have developed a deeper appreciation for the skill of a pharmacist. For the second time in a row one of our maintenance medications was 'out of stock." When we arrived at drive through to pick up the med when promised, we were told it was still unavailable. By God's grace, I remembered that the drug is manufactured in several strengths, so I asked if all unit doses were out of stock, or just the one we needed. The pharmacy tech let us know that only that specific dose tablet was out of stock. Great to know! There's a work-around! So, we asked if we could have the prescription filled with another strength tablet in sufficient quantity to make up the dose. Fortunately, the pharmacy staff were willing to make the adjustment. How sad, though, that we as patients had to ask if there was another way to make up the dose! There once was a time when a pharmacist would be able to do that for a patient without having to be asked. There once was a time when a pharmacist would be concerned about a patient running out of a medication and would be able to think responsibly to be able to remedy the situation. Being able to do that would help the company, too - filling more prescriptions faster.
CVS sure does seem to want to have us patients fill prescriptions faster and seem to be using aggressive tactics to push that agenda. Long ago we opted out of auto-refills as well as automated messages by phone. I understand the need for the pharmacy to contact us by phone when there is a problem with a prescription, such as when a drug is unavailable. Imagine my surprise when I received a call from the pharmacy to inform me that I "hadn't refilled [name] prescription in a while" and asked if I wanted to fill it. That could be perceived as a courtesy call, if in fact there was a prescription that I hadn't gotten refilled and that I truly needed. The drug they called about was a new prescription for a p.r.n. ('as needed') medicine, that even if taken at the maximum permitted number of doses per week, the supply would not yet be exhausted. That was not a courtesy call that I received, but rather a stealth marketing call.
Here's the cruel irony. When someone is running short on medication and they try to obtain it a few days before the date the insurer says it can be filled, it's a song and a dance and a lot of begging to try to get the script filled. More often than not, those requests are denied, yet medications that are not immediately needed are pushed hard! When needed medications are out of stock, there is not nearly as much attention and energy placed on correcting the situation than there is spent on making a personal phone call to badger the patient to refill a different drug! Ugh!
MA
Matt30456
Rude
Rude, arrogant pharmacist that don’t care about helping.
RI
Rick
CVS Pharmacy on Middlebrook Pike in…
CVS Pharmacy on Middlebrook Pike in Knoxville, TN. has got to be the worst pharmacy I have ever had the displeasure of doing business with. Slow to fill prescriptions, slow to answer their phone calls, will not follow up you on prescriptions left behind for refiles when they tell you that your doctor needs to contacted before refilling the medication.
My family and I are DONE, with this store. Walgreen's or Kroger Pharmacy will be where we get our medications filled from this day forward. Do yourself a favor and run the other way from CVS.
CL
Clyde
We are not in a big city
We are not in a big city, we are in a medium to small town, but we have 2 CVS pharmacies. Both pharmacy staffs are slow and even the pharmacist is very rude to the customers. I am very lucky because I have transferred my scripts to a Walgreen pharmacy. Our family will never use a CVS for a pharmacy. The other part of CVS is good, it's just the pharmacy that brings down the CVS name and brand.