Cvs PharmacyReviews of cvs-pharmacy.com

service is terrible. the only one reason I visit is out of convenience

Good News👍🏿 vs. Bad News😖 CVS Pharmacy, Store #6306, 201 Maccorkle Ave, Saint Albans, WV. The Pharmacist and the Pharmacy Reps at CVS Pharmacy are Superb .... friendly and helpful in resolving any concerns, absolutely wonderful!!! However ..... the Store Management in caring for what once was a noticeably Beautiful attraction to Saint Albans WV while driving thru on a main street (Maccorkle Ave) stretching from city to city now appears as an "eyesore." The Trash can is often filled on the outside blowing trash across the one lovely green lawn and sidewalks is disgusting with trash and old leaves. The foyer entrance is scattered with dirt and old leaves that remain there from beginning of Fall. The once beautiful lot and dirty foyer matters as a *First Look* to valued customers!! A pharmacy should reflect cleanliness, especially in this sad pandemic state of our nation (worldwide) and adds to reassurance for customers entering your store and pharmacy that you care and follow disinfecting procedures. And, yes, I have already complained as a loyal caring customer, but the store management the 1st 2 times was kind and remedied the problem by my return to the store. But the Newest store management advised it is Not her job and she would Not ask her employees to worry with cleaning stating short staffed! I advised then I will call corporate to get her some help and explained the affect of a dirty store. My constructive criticism was not well taken. The Manager remained outside with the store clerk smoking, presumably on break for the whole time I called Corporate CVS reps. Mind you they were not far from the dirty stuffed trash can blowing the trash across the lawn and sidewalks?? Before I left the Corporate Rep advised the problem would be resolved, and the Manager I witnessed began cleaning out the overstuffed trash can must have gotten the message, from Corporate that it is Her Job. Unfortunately, upon my return to the pharmacy the next month..... .... the outdoor trash can was indeed full again, and dirty foyer. (perhaps 2 bigger trash cans *covered style,* with *flip open tops* would be a half resolution)? Just saddened to see this once beautiful store and once attraction to Saint Albans began to look so slumish.😖😪😪 .... perhaps this will inspire a change *now* for the Better before it hinders customer retention. Hope this gets more attention to the Mandatory cleaning up on the storefront and entrance and lawns at CVS, 201 Maccorkle Ave, Saint Albans WV. Then it will continue to be great customers Choice!🌟😁 Ms. Christi Viney

Since they installed the automatic checkout machines, the service has gone way downhill. There is never a clerk at checkout. The customer has to go look for one. Then, if you can find a clerk they act like it's a real imposition to do their job. They end up having to stand there and tell people how to work the self service machines, so no time is saved. I wonder what they are doing when they are, wherever they are.

Went into my local CVS for a covid vaccine. The pharmacist was wearing gloves, while using the computer, handling phone inquiries and preparing med. orders (never changing, but I guess to protect herself from pathogens?). She came out from behind the counter, to give me my shot (never changing gloves or washing her hands). As she was preparing my vaccine, I had to ask her to change her gloves (which she did), but as a registered nurse, i KNOW that this type of glove abuse is how things are quickly spread--and gives users a false sense (& misplaced) sense of protection. I think a pharmacist should have more common sense of universal protection practices!!! She was very polite, but YUCK

As a pharmacy I would recommend CVS. As a store, sadly it is one of my last choices. Picking up my medicine usually goes well. Sometimes there is a line, which can result in a wait, even if it is short. You never know when someone else is going to need assistance with anything. The service is fast, but you can only go so quick. If you want to save yourself any unnecessary trips, you can request that CVS notify you when your meds are ready. This is quite useful for me because in the past, I would have one of my prescriptions ready one day after the other. If you need to pick up just 1 thing from the pharmacy, you usually need to wait around 10 minutes at most for it to be prepared for you. CVS is an option for me if I need something urgently, but because of the steep prices, I cannot recommend it otherwise. I remember needing a stick of butter that was usually sold at 1 dollar being sold at 4 dollars! Most of the products seem to be sold at a higher price than the other stores. With a CVS account, you can get savings as well as an occasional coupon. Sometimes the savings only bring a product down to an average price. Service is nothing remarkable.

WOW CVS pharmacy does not answer calls i was on hold for a half hour told they be back in a min HAHA I had to drive down there to get question answer but always busy they need more help