I want to thank CVS pharmacy for spotting a prescription issue and telling me about it. The Pharmacist had taken the time to listen to a concern and told me to ask for a different "family" of prescription to avoid the hazard that I was worried about. I so appreciated this thoughtfulness because my ability to walk could have been affected without the recommendation. Thank you and thank you to the CVS CEO who has a great company running very well.
NM
Nicholas M.
CVS pharmacy Lies!!
CVS pharmacy, this company will actually lie to you. I asked them why my prescription price was double. They total me prices go up. This was an out right lie, I found out the next day, that the prescription was written for five more days. So they charge me double the price. $47 is the right price for Insulin, 30 day supply. Charged me $94. Never gave me the opportunity to have the prescription re-written by my doctor. I have no money coming in because of the pandemic.
This is a very greedy greedy company, be very careful with them, they will not tell the truth. If you’re down they want to step on you. Also, you make a complaint with them and they do nothing to resolve it.
RT
Ronnie T.
CVS Pharmacy NASTY Pharmacy Employees
CVS Pharmacy at 1329 Kempsville Road Chesapeake, VA 23320
For a very long time, I have been dealing with Rite Aid Pharmacy. I cannot say anything bad about the Rite Aid Pharmacy; the Pharmacy Staff are all helpful, polite, pleasing and courteous. I decided to switch to CVS since my eighty eight year old Uncle stayed with me since January 2020 for a planned vacation. He is stuck here in the State of Virgina because of the pandemic. Since his prescriptions are from CVS, I decided to move my prescriptions to CVS: BIG MISTAKE.
Since January of 2020, my has been picking up medications for my Uncle and I. She has been complaining to me that the Pharmacy Staff are NOT FRIENDLY, snotty, and sometimes RUDE. I told her to give them the benefit of the doubt.
Today, April 13, 2020, at around 5:00 PM, I had a very bad experience with one of the staff and the pharmacist. I asked my wife to pick up the prescription while our kids and I are waiting inside the car. Ten minutes later, she came back and informed me that the 30 day prescription is $195.00. I told her that I presented them with a coupon that says pay $9.00 for a 90 day prescription.
I came back inside to return the medication. When I approached one of the staff, I told him about the coupon. He told me that it says “pay as low as $9.00 for a 90 day prescription”, depending on how much the insurance covers. I told him that I cannot “afford” the medication because it cost too much; actually, I should have said “I cannot justify $2,400.00” for one prescription in one year. He then said, he cannot take back the prescription once it has been bought. He started telling me to “read the fine prints on any coupons that I use.” I told him that I need to talk the pharmacist. The female pharmacist came by and told me that I cannot afford the medication. I heard the same speech from her telling me that CVS cannot take back the medication. She also said that the receipt states “Prescriptions Cannot Be Returned.” You staff and pharmacist need to be educated because the receipt states “Some States Prohibits the Return of Medications.” With a nasty attitude, she told me “Don’t Buy The Medication if you cannot afford it.”
You, CVS Pharmacy, should train your employee to be polite, helpful, pleasing, and courteous to the customers. Without customers, you will be out of business. A lot of people believes that “Customer is Always Right”; I do not believe that because some customers could be hard to deal with.
I am an educated man and have a Bachelor’s Degree. I have been working as an Information Technology Professional for over 30 years. I make pretty good money and can afford to buy what I need. Can I afford the $2,400.00 medication? Yes I can. Do I need it? No. There are other alternative medications I can use.
Your staff can get Customer Service Ethics from the staff of Rite Aid Pharmacy.
DW
Daniel W.
Great customer service
Great customer service
JO
Janet O.
I love the CVS on Mahoning Ave in Youngstown!!!…
These people writing reviews on CVS's coupons being a scam are just too stupid to know how to use them. I shop at CVS all the time for their great service and their coupons and extra bucks. I save tons of money and never had a problem. Maybe some of you need to go back to high school!
TY
Terry Y.
I recently needed to renew my 13 year…
I recently needed to renew my 13 year old blind dogs eye drops . I had tried unsuccessfully to reach my eye dactor but they were closed due to the virus i usually order the eye drops on line from Allivet because they have all of the eye doctors info. After several days I was running low on drops so I contacted my regular Vet and he sent the prescription to CVS at Cypress Creek and Bell blvd in Cedar Park tx.At Allivet I pay $21 for the drops When I went to CVS they charged me $104 for the same drops . I asked them why they were ripping me off . They just looked at me and shrugged. They would not let me return them either.I have talked to other people who refuse to shop at CVS because they constantly being ripped. When I filed a complaint with the BBB their response to the BBB was the same. Could care less. Please do not shop CVS.
RS
richa S.
Good customer services
Good customer services
MT
MARTIN T.
Cvs is NOT A GOOD PLACE TO SHOP because…
Cvs is NOT A GOOD PLACE TO SHOP because they have a huge turnover in staff who obviously have poor or no competent training before coming to work in the store, thus stocking of items is poor and the newer cashiers barely know how to apply the discount coupons to purchases. I now shop at nearby Walgreens who know how to regularly stock the store...better experience shopping at Walgreens