Cvs PharmacyReviews of cvs-pharmacy.com

I will never shop at any store that pushes communist masks, not even after the political hoax is over.

I still remember the good old days when registered pharmacists personally managed and filled prescriptions, rather than just supervising the activities of technicians and in some cases, auto-filling machines. Lately, it seems, I really miss those good old days and have developed a deeper appreciation for the skill of a pharmacist. For the second time in a row one of our maintenance medications was 'out of stock." When we arrived at drive through to pick up the med when promised, we were told it was still unavailable. By God's grace, I remembered that the drug is manufactured in several strengths, so I asked if all unit doses were out of stock, or just the one we needed. The pharmacy tech let us know that only that specific dose tablet was out of stock. Great to know! There's a work-around! So, we asked if we could have the prescription filled with another strength tablet in sufficient quantity to make up the dose. Fortunately, the pharmacy staff were willing to make the adjustment. How sad, though, that we as patients had to ask if there was another way to make up the dose! There once was a time when a pharmacist would be able to do that for a patient without having to be asked. There once was a time when a pharmacist would be concerned about a patient running out of a medication and would be able to think responsibly to be able to remedy the situation. Being able to do that would help the company, too - filling more prescriptions faster. CVS sure does seem to want to have us patients fill prescriptions faster and seem to be using aggressive tactics to push that agenda. Long ago we opted out of auto-refills as well as automated messages by phone. I understand the need for the pharmacy to contact us by phone when there is a problem with a prescription, such as when a drug is unavailable. Imagine my surprise when I received a call from the pharmacy to inform me that I "hadn't refilled [name] prescription in a while" and asked if I wanted to fill it. That could be perceived as a courtesy call, if in fact there was a prescription that I hadn't gotten refilled and that I truly needed. The drug they called about was a new prescription for a p.r.n. ('as needed') medicine, that even if taken at the maximum permitted number of doses per week, the supply would not yet be exhausted. That was not a courtesy call that I received, but rather a stealth marketing call. Here's the cruel irony. When someone is running short on medication and they try to obtain it a few days before the date the insurer says it can be filled, it's a song and a dance and a lot of begging to try to get the script filled. More often than not, those requests are denied, yet medications that are not immediately needed are pushed hard! When needed medications are out of stock, there is not nearly as much attention and energy placed on correcting the situation than there is spent on making a personal phone call to badger the patient to refill a different drug! Ugh!

CVS is overall a great company to shop and buy for. I shop at the 400 beech St. Holyoke, MA, and they seem to always have a great selection of all of their products. They also have extremely friendly staff, who will take anything, in return or exchange, even if you're just unhappy with it. However, that particular pharmacy isn't we'll stocked with the, over 7 different medication I take. That staff is also very kind, and helpful,with any prescription, that is in stock, and I need to pick up. Thank you beech St CVS! ❤️

They are available to take the money but not to give the results. I took a covid test 4+ days ago. Told in writing and verbal 2-4 days to get results. No results. Call to local branch yields nothing and I'm given a number to call. 50 min on hold and i'm told i misunderstand, it's 5-7 days. I say no, i have 2-4 right here in writing. They just keep saying 5-7 using the old adage if you say it enough it becomes true. I ask to talk with management, they put me on hold and leave me there for an hour. I'm sure in their CS metrics they mark off a successful call. I have to cancel business plans for the weekend which will likely cost me thousands as i can't risk being with others not knowing. They don't care, they get paid, I get stiffed and they move on to fleece the next person. Promise one thing, deliver nothing or maybe something late. Change the promise after customer act on it, all OK in their book I guess. Boycott, lots of other places to go.

The absolute worst. Get this, I finally succumb to their relentless requests for auto refill. Then when it's time to refill "automatically" they tell me that they are out of the medication, as if the need for a refill came out of the blue. I mean it's on "auto" refill. What the hell?

💙never a mix up on my needs from Wisconsin to Texas. Plus you can send money gram there too. Black hair care products too. I can jig wit it💎

I tried to redeem a reward with a physical receipt, but they said they needed the card otherwise I can't redeem it. I can verify my phone number and driver's license but still they refused. Thieves.

Cvs Pharmacy is good, i found all the medicines there and the personal are very respectful and they love to help.