Andrew P.
Poor customer service
I have been unable to return an international order as it was entered as a US order on their system. I've contacted the company four times to ask for a return slip to be generated. All they respond with is to use the portal which is not possible as they have made a mistake. There’s no telephone number to be able to speak to anyone about my issue and now their just ignoring me. The quality of the hyperloop hoodie is also not what it used to be a few years ago. Poor quality material and cut. Very disappointed. Order no. 1425148. 06/01/24 - Since I posted this the company have been in contact and generated a return slip for me to be able to return my order.
Response from CutsclothingJan 5, 2024
Hey Andrew, We're sorry to hear about the issues you've recently experienced we'll make sure someone reaches out directly to you and helps get everything resolved!



