JOE C.
Good Experience..
Good Experience... Easy To Work With Goup.
Response from Custom Truck One SourceJul 17, 2020
Joe, glad everything went smoothly. Thank you for your feedback! -JC

Custom Truck One Source is the first true single-source provider of specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, remanufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers.
Custom Truck One Source (customtruck.com) has 742 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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742 approved reviews, newest moderated first
JOE C.
Good Experience... Easy To Work With Goup.
Response from Custom Truck One SourceJul 17, 2020
Joe, glad everything went smoothly. Thank you for your feedback! -JC
Chris G.
I’m the type of person who will always give five stars when someone does a impeccable job and so far my salesman has not let me down he has been very creative extremely patient and very knowledgeable if he doesn’t know the answer he’s pretty quick at getting back in touch with you Downside is the company seems to be very black-and-white literally if you look at all the trucks are all black and white there is no gray in the middle they don’t like to do many changes and if they do he will pay for it but the craftsmanship the second to none so far I am very happy to do business with these people but if it wasn’t for the salesman I probably I would’ve lost interest or went somewhere else again this salesman that I had really is Is the the best . He doesn’t force you into buying something that might fit your needs just to make the sale he truly turns over every rock to find what he has that will work out for you greatly appreciate it hope this helps anybody make a decision about doing business with a company like this there’s an old saying that the fish smells from the head down and I tell you if my salesman is the tail and he doesn’t smell at all his attitude is impeccable
Response from Custom Truck One SourceJul 9, 2020
Chris, thank you very much for the kind words and for sharing your experience. This is the service we strive for every day. I'm glad your salesperson has been able to help you find the perfect truck. We appreciate the feedback. -JC
Benjamin B.
So far so good
Response from Custom Truck One SourceJul 7, 2020
Benjamin, thank you for your feedback. Please let us know if we can help along the way. We appreciate your business. -JC
Bryan M.
Great experience as always. Keep up the good work Joe, Shawn and the rest of the CTOS team!
Response from Custom Truck One SourceJul 7, 2020
Bryan, so glad you had a good buying experience. Thank you for your feedback! -JC
Michael High President / CEO HMS Construction I.
Rudy was exceptional in making it happen. He solved some issues with the wheels and tires. He also followed the delivery to the dock, making sure everything when as planned. Your company is very fortunate to have a sales person like Rudy. I look forward to working with Rudy in the future. Steve Punch should also be recognized.
Response from Custom Truck One SourceJul 1, 2020
Michael, thank you so much for your feedback. Both Rudy and Steve are great guys to work with. I'm thrilled you've had a good experience and we appreciate your business. -JC
SCOTT S.
Great response to questions and very competitive pricing.
Response from Custom Truck One SourceJul 1, 2020
Scott, thank you for your review! We appreciate the feedback and I'm glad we were able to help you. -JC
Lonnie H.
Terry was great guy to deal with. Pleasure to meet him and work with him. Only downfall on the company was the trade in offer they offered me was ridiculously way too low.
Response from Custom Truck One SourceJul 1, 2020
Lonnie, thank you for your honest review. Hearing feedback from our customers is what makes us better. We appreciate your business! -JC
Alan R.
Working with Chris Ross has been a great easy experience. He’s communicated with me throughout the process which has made our company be at ease. Thank you, we surely appreciate it.
Response from Custom Truck One SourceJun 25, 2020
Alan, I'm thrilled you had a great experience. Chris is great to work with. Thank you so much for the feedback! -JC