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Custom Truck One Source Reviews | Read Customer Reviews of customtruck.com

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Construction & Manufacturing
Tools & Equipment
Custom Truck One Source

Custom Truck One SourceReviews of customtruck.com

4.8742 reviews
Tools & Equipment
7701 E 24 Hwy, Kansas City, Missouri

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Custom Truck One Source4.8

Reviews742 About Contact

Overall score

4.8 out of 5

Excellent

Average of 742 reviews

Distribution

5★89%
4★5%
3★2%
2★1%
1★3%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(855) 719-0455
customtruck.com
[email protected]
7701 E 24 HwyKansas City, MO 64125

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About Custom Truck One Source

Custom Truck One Source is the first true single-source provider of specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, remanufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers.

Custom Truck One Source (customtruck.com) has 742 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: customtruck.com
Website: customtruck.com
Category: Tools & Equipment
Location: Kansas City, Missouri
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 86% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Custom Truck One Source reviews

742 approved reviews, newest moderated first

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Outside D.
Aug 7, 2020
Great Service
Great Service, great truck!
Response from Custom Truck One SourceAug 11, 2020
Thank you so much for the feedback! -JC
Report
Hector M.
Jul 30, 2020
Great and fast
Great and fast! Our first new truck .! The process was painless . Got our truck delivered and ready to work .!
Response from Custom Truck One SourceJul 31, 2020
Hector, thank you so much for sharing your experience. I'm glad everything went smoothly and we appreciate your business. Let us know if we can help you out in any way. -JC
Report
Steve N.
Jul 29, 2020
I would recommend this group
I would recommend this group , I’m no where near a virgin buyer I have owned over 300 semi tractors and 400 trailers of different variety in my truck life This experience to date is one of the best I simply can’t say it any other way
Response from Custom Truck One SourceJul 29, 2020
Steve, we are so grateful for you and appreciate the kind words. I'm so glad you had such a good experience. Thank you for your business and for the feedback. -JC
Report
Gheovanni C.
Jul 19, 2020
Great Service and very quick attention
Great Service and very quick attention, they don’t play around, very fast service! Amazing!
Response from Custom Truck One SourceJul 20, 2020
Gheovanni, thank you so much for the kind words! Glad we were able to limit your downtime. We appreciate your feedback! -JC
Report
Jordan M.
Jul 17, 2020
We've bought 3 trucks
We've bought 3 trucks, sight unseen. All brand new Pete 567 Rolloffs. Great job building them, and very happy with their stock specs on the vehicles. When you're dropping $200k/truck, it can be a little uneasy, but they've always pulled through. Specifically, Neil Modenbach, who is my salesman. He always answers the phone as well! True story here: We had a truck stolen last year, no hope of finding it. Called Neil and told him to sell me a truck if he can have it here the next day. He did. It was like literally overnight. Additionally, Neil used his resources to help me find my stolen the same day he sold me one.
Response from Custom Truck One SourceJul 17, 2020
Jordan, thank you for your review. Purchasing a truck is a big investment and I'm glad Neil was able to help you feel comfortable about your purchases. We appreciate your business! -JC
Report
Tamera O.
Jul 15, 2020
This is the third truck we have…
This is the third truck we have purchased from Custom Trucks because they are the absolute best to do business with. Rob Cohen knows his stuff and we could not be more satisfied. Highly recommend this company.
Response from Custom Truck One SourceJul 17, 2020
Tamera, thank you so much for your feedback and for continuing to come back to us. I'm so glad Rob is able to take good care of you. We appreciate your review! -JC
Report
Danny W.
Jul 15, 2020
Awesome service.
Awesome service.
Response from Custom Truck One SourceJul 17, 2020
Thanks for the feedback, Danny! -JC
Report
Brian P.
Jul 13, 2020
Chris great guy felt like I have known…
Chris great guy felt like I have known him for years found me a truck on Friday bought it Monday now waiting on delivery
Response from Custom Truck One SourceJul 17, 2020
Brian, I'm glad Chris was able to help you. Thank you for your feedback. Let us know if we can help in any way. -JC
Report

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