THOMAS H.
Poor communications about unrealistic…
Poor communications about unrealistic price increase on ordered units. Blamed 26k price change on cab and chassis price increase. But upon checking with cab manufacturers....it was just not true. 10k on cab, next 16k was on custom truck. Opportunistic is the only thing I can think of. Beware. Try and get commitment on pricing or you get hit with 25% price increase when your unit " finally" arrives.
Response from Custom Truck One SourceJun 27, 2023
Thomas, thanks for taking the time to review us. I'd like to learn more about your experience. Please email [email protected] with more details so we can look into the situation and address it. -JC



