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Custom Truck One Source Reviews | Read Customer Reviews of customtruck.com

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Construction & Manufacturing
Tools & Equipment
Custom Truck One Source

Custom Truck One SourceReviews of customtruck.com

4.8742 reviews
Tools & Equipment
7701 E 24 Hwy, Kansas City, Missouri

Call Directions Website

Custom Truck One Source4.8

Reviews742 About Contact

Overall score

4.8 out of 5

Excellent

Average of 742 reviews

Distribution

5★89%
4★5%
3★2%
2★1%
1★3%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(855) 719-0455
customtruck.com
[email protected]
7701 E 24 HwyKansas City, MO 64125

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About Custom Truck One Source

Custom Truck One Source is the first true single-source provider of specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, remanufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers.

Custom Truck One Source (customtruck.com) has 742 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: customtruck.com
Website: customtruck.com
Category: Tools & Equipment
Location: Kansas City, Missouri
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 86% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Custom Truck One Source reviews

742 approved reviews, newest moderated first

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Harry G.
Jun 27, 2023
Great service
Great service
Response from Custom Truck One SourceAug 31, 2023
Harry, we appreciate the awesome recommendation! It truly means a lot. If you ever need anything, let us know!
Report
Mike S.
Jun 27, 2023
We need MSO's quicker
We need MSO's quicker? Copies? We are paying for trucks but not getting MSO's in the proper manner. You need to change your process or hire additional help in the MSO/Title department. We are financing trucks and trailers and not getting these documents in 3-4 weeks is unacceptable. This isn't the first time we've addressed this issue?
Response from Custom Truck One SourceJun 27, 2023
We appreciate you taking the time to give us your feedback. I'd like to learn more about your experience. Please email [email protected] with more details so we can make sure the issues have been addressed since you've left this review. -JC
Report
KENDALL D.
Jun 26, 2023
Field Trip To Meet New Vendor
Mr. Blake Howard is an absolute awesome representative of Custom Truck One Source!!! It was a pleasure to fly out to Orlando and meet him. He made it possible for me to briefly see the operation in Tampa and meet some of the great staff there. Mr. Blake is truly an asset to Custom Truck and I look forward to doing business with him and
Response from Custom Truck One SourceJun 27, 2023
Kendall, we appreciate the awesome recommendation! It truly means a lot. We appreciate you taking the time to give us your feedback and, of course, your business. If you ever need anything, let us know! -JC
Report
Chris H.
Jun 22, 2023
Mike Webb is very responsive and a good…
Mike Webb is very responsive and a good guy.
Report
Mark ..
Jun 22, 2023
Joe was great to work with and we…
Joe was great to work with and we received a great product !
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JOEL B.
Jun 22, 2023
Tim Lapsley made this experience great
Tim Lapsley made this experience great. This guy is on top of it. Thank you!
Report
Mike C.
Jun 21, 2023
all good hit the wrong star
all good hit the wrong star
Report
JEFF C.
Jun 20, 2023
Knowing the product and prompt sales…
Knowing the product and prompt sales from Bob Brumley are fleet salesperson
Response from Custom Truck One SourceJun 27, 2023
I'm thrilled we were able to help you at the Kansas City location. If you ever need anything, let us know! -JC
Report

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