LYNN
parts team very responsive and helpful
parts team very responsive and helpful
Response from Custom Truck One SourceAug 31, 2023
Lynn, thank you for the recommendation! It means the world to us. If you ever need anything, let us know!

Custom Truck One Source is the first true single-source provider of specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, remanufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers.
Custom Truck One Source (customtruck.com) has 742 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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742 approved reviews, newest moderated first
LYNN
parts team very responsive and helpful
Response from Custom Truck One SourceAug 31, 2023
Lynn, thank you for the recommendation! It means the world to us. If you ever need anything, let us know!
CHRIS VON R.
Beau is always great to work with A+
Response from Custom Truck One SourceAug 31, 2023
Chris, we appreciate the awesome recommendation! It truly means a lot. If you ever need anything, let us know!
Natasha P.
Matt was great to work with. Attentive to what we were looking for and was quick to respond to any and all my questions.
Response from Custom Truck One SourceAug 31, 2023
Natasha, thank you for the recommendation! It means the world to us.
Mary Lou W.
They provide the ultimate professionalism in their interactions with a customer. Thanks so very much!
Response from Custom Truck One SourceAug 17, 2023
Mary Lou, thank you for the recommendation! It means the world to us. Don't hesitate to reach out if you need anything!
John R.
Salesman made his way up to our territory to understand the area of need, that we were requesting the truck for, and sat down at my office to discuss things and get a better understanding of the area.
Response from Custom Truck One SourceAug 31, 2023
John, thank you for the recommendation! It means the world to us. If you ever need anything, let us know!
Steve A.
Bought a seal kit for my hydraulic swivel thinking that would take care of problem turns out swivel was broken, bought a new swivel from them for $7000.00 dollars and they would not let me return the unopened seal kit because of shelf life on seals, it was only 60 days old! Now I have a seal kit I will never use and they would rather have them thrown away that take them back. I think this should have been an exception.
Response from Custom Truck One SourceAug 14, 2023
Hi Steve. I'd like to learn more about your experience. Please email [email protected] with more details so we can look into the situation and address it.
Mark B.
Tommy Sims is great. He always makes our buying experience as painless as possible. We would definitely recommend Custom Truck One Source to anyone wanting to purchase a big truck.
Response from Custom Truck One SourceAug 11, 2023
Mark, thanks for the 5 stars! I'm thrilled it was a seamless experience for you. That's what we strive for!
BRIAN N.
Bill M is always easy to deal with. Always answered his phone.
Response from Custom Truck One SourceAug 31, 2023
Thanks for taking the time to review us, Brian! If you ever need anything, let us know!