Custom Truck One SourceCustom Truck One Source is the first true single-source provider of specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, remanufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers.
Custom Truck One Source (customtruck.com) has 742 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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742 approved reviews, newest moderated first
GEOFFREY P.
Steve Headden & Tyffanie Kitchens have been a pleasure to work with. Always responsive to our needs and have followed through on all of my requests
Response from Custom Truck One SourceMar 11, 2024
Geoffrey, thank you for taking the time to review us! We're glad it was a seamless experience for you- that's what we strive for. Let us know if we can help you with anything else!
JOE C.
Joe Vagel made the purchase very easy in providing everything i needed with quick responses. Thanks Joe!
Response from Custom Truck One SourceMar 11, 2024
Joe, thank you so much for the 5-star review! We're thrilled to hear that you had such a great experience with us. Please don't hesitate to reach out if we can assist you with anything else!
Cody H.
Rented a crane from you guys because it was brand new and wouldn't have to worry about break down. Service manager in Denver customer service is terrible. Was told if crane broke parts would be over nighted by Lee Cunningham sales man. Been down 7 days now and no communication
Response from Custom Truck One SourceFeb 9, 2024
Hi Cody, I'd like to learn more about your experience. Please email [email protected] with more details so we can look into the situation and address it.
STEVE B.
Prompt service
Response from Custom Truck One SourceFeb 9, 2024
Thanks so much for the review, Steve! We're glad you had a great Custom Truck experience! Please don't hesitate to reach out if we can assist you with anything else.
Gable Line S.
From renting to purchasing to the online portal, customer service is great.
Response from Custom Truck One SourceFeb 6, 2024
Thank you so much for the review, Rachael! Please don't hesitate to reach out if we can assist you with anything else. We appreciate your support!
Jim W.
They have trucks in stock and can get the deal done within hours. Same day! Also Custom Truck has the ability to influence the truck OEM's to see a problem from both the customers concern while understanding all parties concerns. I always buy my trucks from Custom because they truly stand behind their products.
Response from Custom Truck One SourceFeb 6, 2024
Thank you so much for your review, Jim! We're thrilled to hear that you had such a positive experience with us. Our team takes pride in our ability to efficiently complete deals. We appreciate your support!
CHERYL P.
Custom Truck has a fair, honest sales team. We appreciate doing business with you!
Response from Custom Truck One SourceJan 29, 2024
Thank you so much for the review, Cheryl! I'm thrilled to hear that our sales team provided you with a great experience. We value your business and look forward to serving you again in the future.
Kw
Fast, courteous service
Response from Custom Truck One SourceJan 25, 2024
Thank you for your kind words, Kw! I'm glad it was a seamless experience for you. That's what we strive for!