Custom Truck One SourceCustom Truck One Source is the first true single-source provider of specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, remanufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers.
Custom Truck One Source (customtruck.com) has 742 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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742 approved reviews, newest moderated first
ALEJANDRO T.
The account manager was super helpful and helped us to go through the process in a very effective and efficient manner.
Response from Custom Truck One SourceMar 14, 2024
Thank you for taking the time to review us, Alejandro! We appreciate your support. Please let us know if we can assist you with anything else!
STEVEN M.
Good people to work with we bought several trucks from them
Response from Custom Truck One SourceMar 12, 2024
Steven, we appreciate the awesome recommendation! It truly means a lot. We look forward to serving you long into the future!
ED I.
The selling dealer work very hard to help me close this deal with a valued customer
Response from Custom Truck One SourceMar 12, 2024
Thanks for the five star review, Ed! We appreciate you taking the time to give us your feedback and, of course, your business.
J D.
Everyone involved was helpful to work though issues we had
Response from Custom Truck One SourceMar 12, 2024
J, thank you for taking the time to review us! I'm so glad that you had a great experience with Custom Truck. We look forward to serving you long into the future!
JASON P.
George and Brian have been awesome through this transaction. CTOS is amazing, thanks guys.
Response from Custom Truck One SourceMar 11, 2024
Jason, thank you for the kind words! We appreciate your business and look forward to serving you again in the future.
DOUGLAS H.
It has been great working with Joe Ross. He always keeps me updated on the trucks we have ordered. Always goes the extra mile to mae sure everything is what we want
Response from Custom Truck One SourceMar 11, 2024
Douglas, thank you for taking the time to review us! I'm glad it was a seamless experience for you- that's what we strive for. We appreciate your support!
Bob M.
Tim Andrews the salesman is great. Look forward to purchasing more equipment from him and Custom Truck going forward-have been a long term customer for over 8 years. Union Grove is a great build sites and Chris Bratz and his staff have been awesome in parts. The only disappointment I have had is dealing with Jackson/Grass Lake. Have called facility and phone calls were not returned from service and or parts. Trying to repair a fractured relationship with this facility but I am not sure they are interested. Dean in service come to see me 6 months ago with new parts manager and I thought we were headed in the right direction but not returning phone calls sent me back to Union Grove
Response from Custom Truck One SourceMar 11, 2024
Hi Bob, thank you so much for the review! We are so appreciative of your loyalty, and we look forward to serving you long into the future. Would you please email [email protected] with some more information about your experience at Jackson/Grass Lake? We want to make sure your concerns are addressed.
ANDY O.
Sam S is a great asset your organization
Response from Custom Truck One SourceMar 11, 2024
Andy, thank you for taking the time to review us! We're glad to hear you enjoyed working with Sam. We appreciate your support!