Custom Sock Shop Reviews | Read Customer Reviews of customsockshop.com

Custom Sock Shop Reviews | Read Customer Reviews of customsockshop.com

Custom Sock Shop reviews

424 approved reviews, newest moderated first

L D.
May 7, 2020
I am so glad I checked on this company
I am so glad I checked on this company. I was about to upload pictures of my family for personalized puzzles. I just read in one of their responses that they don't make puzzles. I don't know what is really going on, but I am not ordering anything from them.
Response from Custom Sock ShopMay 7, 2020
Hello, We are not associated with www.customsockgift.com. We are Custom Sock Shop, we make socks only, not puzzles or anything else. We are having multiple customers think we are them and we are not and it appears they do not have a way to communicate with them. I would assume they are a non domestic company. Thank you, Custom Sock Shop
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Dawn T.
Apr 28, 2020
Terrible shipping
Ordered a puzzle on 4/7/2020 and shipped 4/14/2020. Supposedly it was coming from California but 14 days later I have received nothing. Info says should’ve been received a week ago, then yesterday and now no info. Messaged customer service and they just keep saying wait a couple more days. Shipping sucks!!! And now no response from them.
Response from Custom Sock ShopApr 28, 2020
Hello Dawn, Sorry but you have the wrong company. We do not make or sell puzzles but socks. Thank you, Custom Sock Shop
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Lou B.
Apr 28, 2020
Great one!
Great one! Very comfy and looks nice.
Response from Custom Sock ShopApr 28, 2020
Hello Lou, Sorry not sure what exactly you are referring to? We cannot find your name in our database. Please advise. Thank you, Custom Sock Shop
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Becky L.
Apr 21, 2020
Shipping and Customer Service
I placed an order on April 8. I paid for express shipping. I have emailed twice with slow response to my email asking about my order. I received an email on April 14, stating the order shipped ( reminder I paid for EXPRESS SHIPPING) and it is now April 20th and the email stated that it would be 8-12 more days. There is NOTHING express about this company. Very disappointed and I don’t even have the product yet.
Response from Custom Sock ShopApr 21, 2020
Hello Becky, Sorry, but I do believe you have the wrong company. We have no records of your name via an order/email and we are currently shutdown due to Covid19 so we wouldn't have shipped out anything ordered in April. Whichever company you are trying to leave a review for, I would cut them some slack as these are precarious times for all of us and most shipping companies such as FedEx and UPS are having delays to their normal delivery times.
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Michelle P.
Mar 2, 2020
They have great communication and do…
They have great communication and do awesome work
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Sid S.
Feb 24, 2020
Finest sock vendors in the business
Good customer service!
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DENNIS
Feb 7, 2020
Good and (hopefully) fast
Good and (hopefully) fast
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Keith K.
Feb 7, 2020
Fast and accommodating customer…
Fast and accommodating customer service. A+++
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