Nancy H.
This website turns buying socks into…
This website turns buying socks into real fun. I love the customization option and It was really great idea to order a few pairs for my sister's birthday!
We are your number one source for all things socks.
Custom Sock Shop (customsockshop.com) has 424 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing424 approved reviews, newest moderated first
Nancy H.
This website turns buying socks into real fun. I love the customization option and It was really great idea to order a few pairs for my sister's birthday!
DANNIETH G.
I have been using this shop for a very long time, and has had nothing but positive experience. The socks/stockings are really great I wear one or the other to work all the time. The staff are the best experts in their field. I strongly recommend this store and most importantly the socks/stockings
Jeannine S.
Gift arrived very late. Terrible customer service. I paid extra for expedited shipping so the gift would have plenty of time to make it for Xmas. Ordered on 12/14, supposed to arrive 3-5 days. The gift arrived on 1/12. I could not find a number to call. I emailed re my troubles and was offered a 10 percent discount, $3 dollars. I paid $9.99 for shipping. I will not be ordering from this company again. Very disappointed and frustrated.
Natasha
The socks that arrived came quite late, from China, and the item looked awful. Like surgical socks. The photo has been printed is squashed and cropped, the colour of the socks has come away from the seams. I can promise you that they are going in the bin. Complete waste of money
Meredith
We have loved these socks this last rugby season and are goin gto order another batch.
Laura M.
I was worried about ordering from this company. But the customer service was great and I received my pillow very quickly less than 2 weeks. It’s a great quality and even has a zipper so I can remove the inner pillow for cleaning. I will certainly use this company again without any hesitation!
Response from Custom Sock ShopJun 15, 2020
Hello Laura, Thank you but however this is not our company as we only make custom socks, not pillow cases.
Febe C.
I have the same experience with other people who wrote on the puzzle order. I did the same thing and the tracking is stuck on awaiting package for more than 12 days. If this is a scam company why is the custom sock shop has the option to order a puzzle?
Response from Custom Sock ShopMay 19, 2020
Hello, Once again this is not us. We do not sell puzzles. Only custom socks. We are a US based company. The other company is from overseas is clearly a scam. We have no affiliation or connection with them. They have a similar domain name as us. Please contact your credit card company for a chargeback.
Debbie P.
I ordered a puzzle on April 4th and was told delivery would be 10-12 days! Today is May 15th and I have still not received my puzzle. They sent me a tracking method which does not work and when I email them they apologize and say it is in transit. I have given up and will have the charges reversed. Don’t order from this company - scam!
Response from Custom Sock ShopMay 15, 2020
Hello, Sorry but we are not the puzzle company. We only make socks. Please read the other reviews that are similar to yours. It appears the other company, custom sock gift is an overseas vendor and most likely a scam. We are an American company and only sell custom socks.