Custom Sock ShopReviews of customsockshop.com

Socks look and feel great. Ordering was easy, staff polite.

Ordered socks AUG 22 and they NEVER ARRIVED. Contacted customer service (joke) and they NEVER RESPONDED. Thanks for ruining a birthday and ripping me off!!

Unfortunately, there was a delivery issue, and the order was returned. After contacting Sock Shop twice its now 4 months and I am still waiting for my refund!

Gift arrived very late. Terrible customer service. I paid extra for expedited shipping so the gift would have plenty of time to make it for Xmas. Ordered on 12/14, supposed to arrive 3-5 days. The gift arrived on 1/12. I could not find a number to call. I emailed re my troubles and was offered a 10 percent discount, $3 dollars. I paid $9.99 for shipping. I will not be ordering from this company again. Very disappointed and frustrated.

The socks that arrived came quite late, from China, and the item looked awful. Like surgical socks. The photo has been printed is squashed and cropped, the colour of the socks has come away from the seams. I can promise you that they are going in the bin. Complete waste of money

I have the same experience with other people who wrote on the puzzle order. I did the same thing and the tracking is stuck on awaiting package for more than 12 days. If this is a scam company why is the custom sock shop has the option to order a puzzle?

I ordered a puzzle on April 4th and was told delivery would be 10-12 days! Today is May 15th and I have still not received my puzzle. They sent me a tracking method which does not work and when I email them they apologize and say it is in transit. I have given up and will have the charges reversed. Don’t order from this company - scam!

I am so glad I checked on this company. I was about to upload pictures of my family for personalized puzzles. I just read in one of their responses that they don't make puzzles. I don't know what is really going on, but I am not ordering anything from them.