CushiowReviews of cushiow.com

Response from CushiowMar 24, 2026

I'm really sorry to hear about your experience - I completely understand how upsetting and frustrating this must be, especially when you expected authentic Nike Kobe 8 Protro "What The" shoes. Receiving something that doesn't match what was advertised, along with concerns about quality and authenticity, is absolutely not acceptable. I sincerely apologize for the stress and disappointment this has caused. I'd really like the chance to review your order and the items you received. Could you please share your order number and a few photos of the shoes and packaging? I'll carefully review everything and work with you to find a fair and proper solution. Thank you for bringing this to our attention - I'll personally stay on this until it's fully resolved.

Response from CushiowMar 24, 2026

I'm really sorry to hear about your experience - I completely understand how frustrating and concerning this must be, especially with the tracking issues and lack of communication. You shouldn't be left without updates or a clear way to resolve yoru order, and I sincerely apologize for the stress this has caused. That's not the experience we want for you. I'd really like the chance to review your order and see exactly what went wong. Could you please share your order number with me? I'll look into the shipping status and previous communications, then come back to you with clear next steps. Thank you for bringing this to our attention - I'll personally stay on this until it's fully resolved.

Response from CushiowMar 24, 2026

I'm really sorry to hear about your experience - I completely understand how frustrating and concerning this must feel, especially with the order issue, phone number problems, and concerns about authenticity. You shouldn't feel misled or stuck with an order that doesn't meet your expectations, and I sincerely apologize for how this situation has been handled. That's not the experience we want for you. I'd really like the chance to review your order and the situation thoroughly. Could you please share your order number with me? I'll look into all the details and get back to you with a clear explanation and proper next steps. Thank you for bringing this to our attention - I'll personally stay on this until it's fully resolved.

Response from CushiowMar 24, 2026

I'm really sorry to hear about your experience - I completely understand how frustrating and disappointing this must be, especially after receiving shoes that didn't match the authentic details and then receiving no response to your follow-ups. You shouldn't feel ignored or misled about the product, and I sincerely apologize for the stress this has caused. That's not the experience we want for you. I'd really like the chance to take a closer look at your order and help make this right. Could you please share your order number with me, along with a few photos of the shoes and packaging you received? I'll review everything carefully and come back to you with a clear and fair solution. Thank you for bringing this to our attention - I'll personally stay on this until it's resolved.

Response from CushiowMar 24, 2026

I'm really sorry to hear about your experience - I completely understand how frustrating and concerning this must be, especially after not receiving any shipping confirmation. You shouldn't be left without updates or clarity after placing an order, and I sincerely apologize for the stress this has caused. That's not the experience we want for you. I'd like the chance to review your order and find out exactly what happened. Could you please share your order number with me? I'll check the full details and get back to you with a clear update and next steps. Thank you for bringing this to our attention - I'll personally stay on this until it's resolved.

Response from CushiowMar 24, 2026

Thank you for your message! I'm glad to hear that the shoes you received meet your expectations regarding authenticity. It's great to know you feel confident about the product. If you ever have any questions about your order or need help with your next pair, I'd be happy to assist.

Response from CushiowMar 24, 2026

I'm really sorry to hear about your experience - I completly understand how upsetting and disappointing this must have been, especially as a gift from your daughter. Receiving shoes that don't match expectations or authenticity standards is absolutely not acceptable, and I sincerely apologize for the frustration this has caused. That's not the experience we want for you. I'd really like the chance to review your order and the items you received. Could you please share your order number and a few photos of the shoes? I'll review everything carefully and get back to you with a clear and fair solution. Thank you for bringing this to our attention - I'll personally stay on this until it's resolved.

Response from CushiowMar 24, 2026

Thank you so much for sharing your experience - we really appreciate it! I'm glad to hear you're enjoying your shoes and that our team was quick to respond to your emails. It's also great advice about sizing up for the best fit - we always want our customers to be comfortable. If you ever need help with your next order or want recommendations for another pair, I'd be more than happy to assit. Thanks again for your support!