CushieA Comfy seat for every moment together.
Cushie (cushiehome.com) has 257 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Furniture Stores · Akron, Pennsylvania
Excellent
Furniture Stores · Selinsgrove, Pennsylvania
Excellent
Furniture Stores · Myerstown, Pennsylvania
Excellent
Furniture Stores · Manheim, Pennsylvania
Excellent
257 approved reviews, newest moderated first
CA
Great sofa, easy to assemble! Delivery was fast too.
Response from CushieJun 16, 2026
Hi CA, Thank you for your kind words! We're so happy to hear that you're loving your new Sofa. it's incredibly rewarding to hear positive feedback like yours. Thank you for choosing Cushie and for sharing your experience with the Trustpilot community.
Krystal G.
Perfect for our son’s playroom and spare room for sleepovers! Hardwearing material and takes up next to no room. Thanks team!
Response from CushieJun 16, 2026
Hi Krystal, Thank you so much for your 5-star review! We're delighted to hear that you're enjoying your new sofa and that it has met your expectations. Feedback like yours brightens our day and motivates our team to continue delivering great products and service. Thank you for being part of the Lifely family.
Bobby R.
So in love with our cushie sofa bed! We mainly got it as a spare bed that would fold up and not take up much room in our small apartment to then using it in the living room all the time to watch movies cause it’s so comfortable and cool looking. Using it more than my actual couch! Another cool random positive is my baby boy has used it as extension of his play mat and really helped his development with physical play like learning to climb, jump, stand and wrestle his Dad haha! The only problem with this sofa bed is you will use it a a lot! :D thanks Lifely!
Response from CushieJun 16, 2026
Hi Bobby, Thank you for taking the time to leave such a fantastic review. We're thrilled that you're loving your new sofa. Our team works hard to create furniture that combines beautiful design with everyday practicality, so hearing feedback like yours is incredibly rewarding. We appreciate your trust in Cushie and are grateful for your support.
Ophelia
I love the Cushie sofa bed. I’ve slept on it and it’s incredibly comfortable.
Response from CushieJun 16, 2026
Hi Ophelia, Thank you for your kind words! We're so happy to hear that you're loving your new Sofa. We put a great deal of care into designing products that are both beautiful, practical, and comfortable. Thank you for choosing Lifely and for sharing your experience with the Trustpilot community.
JS
Place an order for a sleeper chair on 5/25 and nothing. First no tracking number, then misinformation on delivery from FedEx saying item is shipped then cancelled, correspondence has been contradictory and I AM FED UP. Requesting to cancel order and full refund. Will dispute the charge with the bank to get my money back if Cushie doesn't own up and comply. Afraid this company is a scam.
Response from CushieJun 16, 2026
Hi JS, Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations. At Cushie, we genuinely care about our customers and always strive to provide the best possible products and service. We take feedback seriously and would appreciate the opportunity to learn more about what happened and how we can make things right. Please provide us with your order details, and our team will be happy to assist further.
Omahasleeper
No information about my order in spite of reaching out. Ordered on 5/18/26 and have received nothing. No response to email. It’s been 2 months. Update: I stand corrected it’s been one month. Here’s the order number CSE5007 6/15 I am updating my review. After posting here I got an update explaining the delay. Thank you. Will update review after couch arrives.
Response from CushieJun 15, 2026
Good day, Thank you for your feedback. We're sorry to hear about the delay you experienced with your order. We understand how frustrating it can be when a delivery doesn't arrive as expected, especially when you're looking forward to receiving it. While we work closely with our shipping partners to ensure timely deliveries, delays can occasionally occur due to circumstances beyond our control. We would appreciate the opportunity to review your order and provide an update. Please provide us with your order number so we can assist you directly. Thank you for bringing this to our attention.
Josefina O.
We absolutely love our Cushie Sofa Bed! It was incredibly easy to assemble (almost no assembly required at all). The green fabric is beautiful and has held up really well, resisting stains and looking as good as the day it arrived. The couch itself is firm yet comfortable, providing great support without sacrificing comfort. As a sofa bed, it's even more impressive. When opened up, it's incredibly comfortable to sleep on; my husband actually prefers sleeping on it over our actual bed! The service from Lifely was fantastic from start to finish as well. Highly recommend both the Cushie Sofa Bed and Lifely. We'd definitely buy from them again.
Response from CushieJun 15, 2026
Hi Josefina, Thank you so much for your wonderful 5-star review! We're absolutely delighted to hear that you're loving your Cushie Sofa Bed. It was designed to bring both comfort and versatility into family homes, so knowing it's making a positive difference for you means the world to us. Thank you for choosing Cushie and for taking the time to share your experience. Your support helps us continue creating products that families can enjoy for years to come.
Pedro
Updated review - whilst the products are good, customer service is extremely poor. They sent an email asking for a review and if completed they will gift you a free bookcase. However once I completed the review, I followed up 3 times, only to be completely ignored. If they didn’t want to gift they bookcase they could have just asked for a review and not lied about a giving a gift. Original review - The Cushie Sofa Bed is very aesthetic and comfortable. It’s hard to find a sofa bed with a thick and comfortable mattress but this one ticks all the boxes. It also folds in and out very easily. No assembly required. Initially they say delivery would be in August, however the item was delivered in June which is great, but would have been good to receive more accurate timelines for delivery.
Response from CushieJun 15, 2026
Hi Pedro, Thank you for your thoughtful review and for awarding us 5 stars. We're thrilled to hear that you're satisfied with your sofa. Positive feedback like yours is incredibly meaningful to our team and reminds us why we're passionate about creating furniture families can enjoy for years to come. Thank you again for your support and feedback.