Seth R.
Waiting for an update on order #CSE5211…
Waiting for an update on order #CSE5211 it hasn’t shipped and not getting response via email support. Placed order 5/29 and item was not marked back order, said ships in 1-2 days. Was told that arm rest was due in 6/5 but no update since then
Response from CushieJun 12, 2026
Hi Seth, Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations. At Cushie, we genuinely care about our customers and always strive to provide the best possible products and service. We take feedback seriously and would appreciate the opportunity to learn more about what happened and how we can make things right. Please provide us with your order details, and our team will be happy to assist further. Thank you again for your feedback. It helps us continue to improve.

