Current CatalogReviews of currentcatalog.com

As many others have stated, do not rely on the processing times stated for online orders! I ordered valentines for my kids to give out in school 17 days in advance and paid for expedited shipping, and they won't arrive in time. Customer service was zero help. They "don't help with online orders" !?!?!

Horrible customer service, no actually NO customer service! I placed a fairly large order with Current the end of December. I received it on January 20th! The bad part is that I did NOT receive my complete order. I contacted them THREE times about it & absolutely NO response. They have completely ignored all correspondence & never refunded the purchase I paid for the items! How can a company that has been around that long still be in existence?? DO NOT purchase anything from them, they're fired!! UPDATE MARCH 17, They never did reply, just completely ignored any correspondence. In other words, they took my money & did NOT send the whole order! Somebody needs to investigate this company!!

I placed an order and per the website orders ship within 3-5 business days. 10 business days later when my package still was not shipped I called and was told it takes 10 business days to ship and my order would ship that week, The next week when my order still was not shipped I did an online chat and was told my order would be expedited because it was stuck at the fulfillment warehouse. Two days later when my order still was not shipped I did another online chat and this time I was told the delay was due to the items that I ordered because they were processed as personalized even though they were not personalized . My order still is not shipped. I was charged for the order as soon as I placed it and the rude representative that I did the chat with kept asking if I wanted to cancel the order. I believe she was trying to get me to agree to cancel it since they obviously are not going to ship it and that would give them an excuse for not shipping my order that I paid for when I placed the order. I have been given three completely different answers the three times that I have asked about the status and they act like I am being unreasonable by asking when they are going to ship my order.

Absolutely Loved the Christmas Gifts Collection. Ordered gifts for my family, friends and myself on the occasion of Christmas. Shipments delivery was on time and the quality is superb. Thank you Current.

As others have complained, the sneaky shipping surcharge was added. I wouldn't complain if the shipping was remotely timely. My order was placed on Dec 28th, and I received it, Jan 16th. BTW FedEx said I was getting delivery for the past 4 days. In Oct I ordered cards and address labels that were of average quality, so I placed another order for the following year. The address labels are half the thickness of the previous ones. How is it possible that the quality changed so dramatically in 3 months!! When I called to complain they offered me a discount on a new order. No thank you!!

This company has always been slow to ship but this time seems the worst. I'm so sick of checking the status every day and it just keeps saying "fulfillment". I assume they must always be short staffed. I love some of their products but super slow shipping irks me. It's not even the shipping itself so much, it's the time it takes before they ship. As someone else mentioned, in the meantime some of your items become "out of stock" by time they fill your order. I feel like I need to do picture searches and pay more to get their products through third parties. Ugh! p.s. It has been 2-1/2 weeks since ordering. Some may think that's not very long? I do a lot of online ordering and everyone else ships out in 2 or 3 days max and I get my stuff in a week or less. UPDATE: The day after I wrote this I received notice that my order was shipped and today (Jan. 22) I received my order. I feel I may have been a little harsh in my review. I do love their products and I think I need to accept the fact that they are slow to fulfill/ship if I want to keep ordering from them (which I do). I have changed it from 1 star to 4.

Attempting to log into my account. Says it doesn’t recognize my email n password and suggests I try later! Attempts to reset password fail because I never receive an email from Current to reset it. In desperation I place my order as a guest and miraculously the system now somehow recognizes me and sends a confirmation of my order to my email. Tired of their automated system constantly being dysfunctional.

COSTUMERS BE AWARE !! the rebates or discounts offered in they company advertising are not honored. The administration is a mess. Orders by phone takes 10- 20 minutes to do, and after all that, they send me a wrong printed checks. I used the Co for many years. Something has changed in the wrong direction