Ordered Christmas cards, paper is cheap really cheap stock, the cards aren't even folded. On line chat with customer service was sarcastic on their end. They don't care they don't have to. So I paid to ship this crap to myself and now have to pay to ship it back for a refund. Stay clear of this company
MF
Mr. Francis T C.
My mother has ordered from this company…
My mother has ordered from this company many many years and many orders , last Nov. she had ordered checks through this company at my suggestion , the checks came and we have been using them , only just now to get notification from our bank that our checks will no longer be honored as the checking account number was wrong , I had looked at the checks when they cam the first pad of them it had the right numbers , but the pads under them didn't , I contacted them and they flat out refuse to make good on their (mistake)FRAUD , this has cost her and me who are both way below the poverty level , well over $40 dollars , there's nothing we can do we we were ripped off !
Stay as far away from this Fraudulent company at all cost , and if you had made the bad mistake of ordering anything from them keep your receipts , you will need them .
I just hope now they get someone local to them who will go down there and straighten them out , or take legal action and jam them up for good , as for me I am unable to do anything other than speak out about their FRAUD ! Also they will not honor their warranty at all ever , something to keep in mind .
SB
Steverino B.
Order cancellation completely screwed up. Order received, no refund
I placed and order on 12/16 and cancelled the order via online Customer Service form within 15 minutes of ordering. Then I followed up by calling Customer Service within a half hour, to make sure the cancellation request was handled.
At the time, I was told that nothing could be done via phone within the first 12-24 hours since it was an internet order and they could not pull up any details of the order before that much time had elapsed. I called back the next morning to make a third attempt to cancel the order and I was told that it was successful.
Fast forward. The cancelled order arrived at my door, right before Christmas. Today, I called to find out what was going on and even though I made THREE attempts to cancel this order, not only was it NOT cancelled, there was not a single mention of me contacting Current, let alone the cancellation requests I made, EVERY SINGLE TIME.
Now, I'm chasing down their customer no-service and jumping through hoops to get the refund I should have received, no later than December 17th.
I'm sick and tired of their run around and having to fix THEIR ERRORS. That's not the customer's responsibility and since they are not willing to make this right, without making me jump through hoops, I felt it necessary to warn people about their questionable tactics. Today I dealt with a Chat agent named "Lee M" and he was far from helpful and did the online chat equivalent of "hanging up" on me.
AVOID CURRENT CATALOG AT ALL COSTS.
JS
JO S.
Great company
Great company. With first order I received a coupon for 20% off my next order. It’s not just wrapping paper. It’s has a whole collection of rel nice items.