Cupid Fragrances is a revolutionary fragrance brand that offers a unique range of pheromone-infused colognes designed to elevate your attractiveness and boost your confidence. Our scientifically-formulated scents harness the power of pheromones, setting us apart from conventional fragrance brands. Visit cupidfragrances.com to discover a new world of irresistible allure and leave ordinary fragrances behind. Experience the Cupid difference, and let your inner magnetism shine.
Cupid Fragrances (cupidfragrances.com) has 1,225 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.
Also known as
cupidfragrances.com
Website
cupidfragrances.com
Category
Cosmetics & Makeup
Listed on Five Star Index
2026
About these reviews
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The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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The ordering process is confusing when you go to check out. Seems it confuses you into buying more then you wanted.. wasn’t happen with that. Product arrived in timely manner, but does it work?? Hasn’t proven itself yet..
Response from Cupid FragrancesNov 12, 2024
Hi,
Thank you for your feedback, and we’re sorry to hear that the ordering process caused some confusion. We aim to make the shopping experience as smooth as possible, and we truly appreciate you bringing this to our attention. We will review the checkout flow to ensure it's clearer for our customers moving forward.
We’re glad to hear your product arrived promptly, and we understand that you're still waiting to see the results. If you have any questions about how to get the most out of the product or if you'd like any guidance, please don’t hesitate to reach out. We're here to help!
Thank you again for your feedback, and we hope the product works great for you moving forward.
The Cupids Team
LE
Lee
Absolute scam and hoax ordered 1 bottle…
Absolute scam and hoax ordered 1 bottle but without noticing I was charged for 2 bottle, I asked for a refund on the extra bottle within 10 minutes of placing the order after I realised I had been double charged, I was told that i couldn’t get a refund as it was already being processed, yet here we are 6 weeks in and I still don’t have the product, I paid for the insurance as well which now doesn’t appear in the email it won’t load, true scam
Response from Cupid FragrancesNov 12, 2024
Hi Lee,
Thank you for sharing your experience, and we are sincerely sorry to hear about the difficulties you've encountered with your order. We absolutely understand your frustration and regret that you’ve had a negative experience with both your order and our customer service.
We take claims of double charges and delays very seriously. If you were overcharged or if your order hasn’t been processed correctly, this is certainly not the service we aim to provide. We’d like to investigate the issue and make things right for you.
Please reach out to us directly at [email protected] with your order details so we can look into the charges, the missing product, and the issue with the insurance email.
Once again, we apologize for the inconvenience and appreciate your patience as we address this matter.
The Cupids Team
NH
Nick H.
Only ordered 1 bottle sent and charged…
Only ordered 1 bottle sent and charged me for 5 bottles paid to ship it back and wanted refund they won't respond and took my money it's a scam company
Response from Cupid FragrancesNov 12, 2024
Hi Nick,
We just wanted to follow up and let you know that we previously sent you an email from [email protected], as we’d really love the opportunity to help and address your concerns.
We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you.
Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right.
Kind regards,
Cupids’ Customer Support Team
MP
Mathieu P.
The product is good
The product is good! but the problem is with the custommer service i order 6 by mistake and they didn’t want to cancel my order in the 24h to create a new one with only 3
Response from Cupid FragrancesNov 12, 2024
Hi Mathieu,
Thank you for sharing your feedback, and we're glad to hear that you're happy with the product itself! However, we're truly sorry to hear that you encountered difficulties with our customer service, particularly regarding your order.
We understand how frustrating it can be to make an accidental order and not have the option to correct it in a timely manner. Our goal is to provide a seamless shopping experience, and we regret that we didn't meet that expectation in this instance.
We will review our cancellation and order modification processes to ensure they are as flexible and responsive as possible. If this happens again, or if there’s anything we can do to help, please don’t hesitate to reach out directly to our support team at [email protected], and we'll make it our priority to assist you.
Thank you for your understanding, and we hope to serve you better in the future.
The Cupids Team
DC
David C.
Complete Scam AVOID
Complete Scam AVOID
Charged £179.80 for things I’ve not even ordered.
Challenged them straight away before I even received an order confirmation, but magically, the order had already been sent in the 3 seconds that passed between my bank notification and me asking them to cancel it.
Automated bot on the live chat also has just given up replying.
Complete Scam!
Response from Cupid FragrancesNov 12, 2024
Hi David,
Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced.
Our support team has already reached out to you via email from [email protected], as we’d love the opportunity to personally look into this and help make things right.
When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further.
Kind regards,
Cupids’ Customer Support Team
DE
Daniel E.
I ordered days ago and never received…
I ordered days ago and never received an email confirmation but they had no problem taking my money. Sent multiple emails with no response!
Response from Cupid FragrancesNov 12, 2024
Hi Daniel,
Thank you for sharing your feedback, and we deeply apologize for the inconvenience you’ve experienced with your order. We understand how frustrating it is to place an order and not receive a confirmation, especially after payment has been processed.
We take this matter very seriously, and we are investigating what may have caused the lack of communication and your order not being processed as expected. Please know that this is not the experience we intend to provide, and we sincerely regret that you’ve encountered this issue.
To resolve this as quickly as possible, we’d appreciate it if you could share your order number with us directly at [email protected] so that we can look into it right away. We will also ensure that you receive the confirmation and tracking details promptly.
Again, we apologize for the delay and lack of communication. We are committed to making things right and appreciate your patience as we address this.
The Cupids Team
JN
Jon N.
Cannot write a product review that you never received
I guess this can be considered an update. I ordered on September 25th and it was billed on September 25th, received a notice on September 26th with a tracking number and here we are November 1st we still no product. Don't get me wrong there is I guess I can say some attempt at communication but the variety of messages that they use are all computer Aid responses and you never actually get to talk to somebody. Of course I have saved all email contacts and all of my responses as well. The last couple emails have said we are sorry for the inconvenience and if you can confirm your address then they will send out another product. I have replied three separate times to those emails confirming address with no replies after that.
Their sales program happens to be on point however. I've already received the emails and texts offering discounts On my next purchases Because they know that My curiosity the amount that I had purchased is probably getting close to the end of the bottle lmao. I take the opportunity to reply to those as well even though I know they don't get read by letting them know that I would love to reorder however I haven't been able to try the product because I have not received said product and I would appreciate if they stop sending me things until they can actually put the product in my hand for the first time.
Response from Cupid FragrancesNov 12, 2024
Hi Jon,
Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced.
Our support team has already reached out to you via email from [email protected], as we’d love the opportunity to personally look into this and help make things right.
When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further.
Kind regards,
Cupids’ Customer Support Team
JM
john M.
This company is falsely advertising
This company is falsely advertising. When you order the site specifically states and advertises almost over the entire site that the cologne has PHEROPUREVXN in it. This in no where in the cologne as the ingredients are listed directly on the bottle. It states alcohol, water, perfume. It actually smells bad. I had 3 people in 2 days ask me what is that smell on you it stinks. So now I'm left with a few bottles of something that was sold to me under false pretenses. I may get it tested to ensure before taking action for the cost was extensive for something I was mislead into buying. There is a federal and state law against a business doing this.
Response from Cupid FragrancesNov 12, 2024
Hi John,
Thank you for sharing your concerns with us. We take all feedback seriously and appreciate you bringing this matter to our attention.
We sincerely apologize if the product you received did not meet your expectations. Our goal is to provide high-quality fragrances, and we work hard to ensure that our products are advertised accurately. To clarify, our products do contain pheromone ingredients, but we do understand that individual experiences with fragrances can vary. The ingredients list on the bottle reflects the core components of the fragrance, but we do not list every element of the scent profile in a way that includes proprietary blends like pheromones. We are committed to transparency, and we welcome any questions you may have about the product’s ingredients.
As for the scent experience, we recognize that fragrance is highly subjective, and we're sorry to hear that it didn’t work well for you. We take pride in the quality of our products, and we’d love to make this right for you. Please reach out to our customer support team directly, and we'll be happy to assist you.
Regarding your legal concerns, we are fully committed to complying with all relevant advertising laws, and we would be happy to address any specific questions you may have regarding our claims or ingredients.
Thank you again for your feedback. We look forward to resolving this matter and ensuring your satisfaction.
The Cupids Team
