Cupid Fragrances Reviews | Read Customer Reviews of cupidfragrances.com

Cupid Fragrances Reviews | Read Customer Reviews of cupidfragrances.com

Cupid Fragrances reviews

1,225 approved reviews, newest moderated first

Joshua L.
Nov 17, 2024
Refused To Correct Duplicate Charges
This morning I ordered the 3 for 2 bottle deal. When I checked my bank I was charged twice. I looked for the receipt and realized I had not been sent one. So I emailed support at cupids.com to explain my situation and ask for them to correct the charges. “Mark” At customer support refused to issue a refund for the duplicate charge and said they had already processed the order and would not make any changes. I have been overcharged $250 and have issued a chargeback through my bank. Stay away from these guys!
Response from Cupid FragrancesNov 27, 2024
Hi Joshua, We just wanted to follow up and let you know that we previously sent you an email from [email protected], as we’d really love the opportunity to help and address your concerns. We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you. Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right. Kind regards, Cupids’ Customer Support Team
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Parking.com C.
Nov 16, 2024
Not that impressive
Ordered the cologne after reading reviews. Scent is nice but fades quickly like an hour. Found people responded better to my other go to cologne. Usually when I see my women friends and I’m wearing my other cologne they respond how nice I smell. This week met some woman friends with hypnosis on and they didn’t even notice.
Response from Cupid FragrancesNov 27, 2024
Hi, Thank you for sharing your honest feedback. We’re glad you appreciated the initial scent of Hypnosis 2.0 but are sorry to hear that it didn’t meet your expectations for longevity or effectiveness. Our team continually works to refine our formulas to deliver a longer-lasting and more impactful fragrance experience. While Hypnosis 2.0 may interact differently with individual body chemistry, your insights are invaluable in helping us improve. If you’d like, we’d be happy to discuss this further or recommend tips to enhance the scent’s longevity. Please feel free to reach out to our support team at [email protected]. We truly appreciate your trust in trying our product and hope to provide a better experience in the future. The Cupids Team
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Elbert C.
Nov 15, 2024
I can't believe the attention I've…
I can't believe the attention I've gotten since wearing this. It's subtle and not too strong, which I love, but people still compliment me all the time.
Response from Cupid FragrancesNov 15, 2024
Hi Elbert, We’re so glad to hear that Cupids is making such a positive impression! It’s fantastic to know that you’re getting compliments while enjoying the subtle yet captivating scent. We always aim for a fragrance that strikes the perfect balance—noticed but not overpowering. Thank you for sharing your experience! If you ever need more or have any questions, don’t hesitate to reach out. We’re always here for you. The Cupids Team
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Joseph R.
Nov 15, 2024
Disappoint d, terrible customer service
First of all, the website is deceiving. The online store does not have a place where you can look at all your purchases, it just says do you want to add this to checkout, but then charges automatically. Because of this I never had a chance to see what I was buying. And then when I contacted customer service they said, oh no we can’t cancel your order it’s already been sorted in the warehouse, which to me seems like the stupidest excuse.
Response from Cupid FragrancesNov 15, 2024
Hi Joseph, We sincerely apologize for the frustration you’ve experienced with our website and customer service. We understand how disappointing it must be to feel like you didn’t have the chance to review your order before it was processed. We strive for transparency and a smooth shopping experience, so we truly regret that this wasn’t the case for you. We also apologize for the response you received from our customer service team. That certainly does not reflect the level of service we aim to provide. Please reach out to us at [email protected], and we’ll work directly with you to resolve this issue as quickly as possible. Your satisfaction is important to us, and we’re committed to making things right. The Cupids Team
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Michelle B.
Nov 14, 2024
Avoid
Been charged for 6 fragrances when I only ordered 2 +1 free. Refused to cancel so this is fraud !!
Response from Cupid FragrancesNov 15, 2024
Hi Michelle, We’re truly sorry to hear about the issue with your order. It’s never our intention to cause frustration, and we understand how upsetting this situation must be. We take concerns like this seriously and would like to resolve this matter as quickly as possible. Could you please reach out to our customer support team at [email protected]? We’ll investigate the charges and ensure we find a satisfactory resolution for you. Your satisfaction is very important to us, and we want to make sure you're taken care of. Thank you for your understanding, and we look forward to addressing your concerns. The Cupids Team
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Jeffery E.
Nov 14, 2024
Ferret satisfied
I like the fragrance so far but haven't seen attractiveness of opposite sex yet.
Response from Cupid FragrancesNov 15, 2024
Hi Jeffery, Thank you for sharing your feedback with us! We’re happy to hear that you enjoy the fragrance so far. While it’s great to know you like the scent, we understand that the full experience may take time to unfold. The way a fragrance works can be subtle, and sometimes the effects, like attracting attention, may not always be immediate or as expected. We appreciate you giving it a try, and we hope you continue to enjoy wearing it. If you have any questions or need more information about the product, feel free to reach out—we’re always here to assist. The Cupids Team
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Nick
Nov 13, 2024
100% sure this is a scam
Pretty sure this is a scam. avoid! My package wasn’t delivered and they went quiet, no refund, no real help. Just took the money and ran Complete scam!!!! Same old automated response and, weeks later, no refund, no answer to direct to emails or messengers, no delivery, no update. It’s a scam…
Response from Cupid FragrancesNov 15, 2024
Hi Nick, We just wanted to follow up and let you know that we previously sent you an email from [email protected], as we’d really love the opportunity to help and address your concerns. We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you. Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right. Kind regards, Cupids’ Customer Support Team
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Edward B.
Nov 13, 2024
I bought a bottle of your clone and was…
I bought a bottle of your clone and was charged for 6 of them and was not giving a refund for it and haven't got my stuff I suggest if anyone's buying their product do not use your debit card use PayPal and put the exact money on there because they will rip you off
Response from Cupid FragrancesNov 15, 2024
Hi Edward, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced. Our support team has already reached out to you via email from [email protected], as we’d love the opportunity to personally look into this and help make things right. When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further. Kind regards, Cupids’ Customer Support Team
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