Cupid Fragrances Reviews | Read Customer Reviews of cupidfragrances.com

Cupid Fragrances Reviews | Read Customer Reviews of cupidfragrances.com

Cupid Fragrances reviews

1,225 approved reviews, newest moderated first

Amber C.
Nov 20, 2024
It’s like a touch of enchantment that…
It’s like a touch of enchantment that draws people in without being overt,I feel like I’m always the one who gets noticed in the most subtle and charming way.
Response from Cupid FragrancesDec 4, 2024
Hi Amber, Thank you for your beautiful review! We love hearing how CUPIDS fragrance feels like a touch of enchantment for you. The subtle charm and effortless attraction it creates is exactly what we strive for in our products. Knowing that it helps you stand out in such a natural and captivating way makes our day! If you ever have questions or need support, we’re here for you at [email protected]. Thank you for choosing CUPIDS to be part of your journey. Warm regards, The CUPIDS Team
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Jack L.
Nov 20, 2024
The scent is awesome
The scent is awesome. The spray mechanism did not work from start. My fingers get the cologne than my neck.
Response from Cupid FragrancesNov 27, 2024
Hi Jack, Thank you for your feedback, and we’re glad you love the scent! We’re truly sorry to hear about the issue with the spray mechanism. This isn't the experience we want for our customers, and we’d like to make it right. Please email us at [email protected] with your order details and a brief description of the issue. We’ll be happy to assist you with a replacement or an alternative solution. Thank you for bringing this to our attention, and we appreciate your patience and understanding. The Cupids Team
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Keegan D.
Nov 20, 2024
Continuously tried to steal money off my credit card
THEY'RE A BUNCH OF NO GOOD FOR NOTHING SCAMMERS, THEY CHARGED MY CREDIT CARD $500 FOR ONE BOTTLE. THANK F*** I CALLED THE BANK AND GOT MY CARD FROZE CUZ THEY TRIED TO MAKE TWO MORE $150 CHARGES NOW I HAVE TO GET AN ENTIRELY NEW CREDIT CARD. I HOPE THEY AND GET CAUGHT. Update: Eventually I did get the product after writing this complaint but still the fact that they continuously tried to charge my credit card substantial amounts and I had to it wait 2 weeks for a new credit card is completely unacceptable, especially for a cologne that smells like a high school change room. Anyway It was a bad product and a bad experience I seriously do not recommend, don't waste your money.
Response from Cupid FragrancesNov 27, 2024
Hi Keegan, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced. Our support team has already reached out to you via email from [email protected], as we’d love the opportunity to personally look into this and help make things right. When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further. Kind regards, Cupids’ Customer Support Team
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Tomasz B.
Nov 19, 2024
Scamer company Avoid!!!
I'm as well still waiting for the perfume about 4 weeks. Also this scam company send me 5 bottles but I order just one and charge me nearly 200£ for the thing what they never send. Give me some bulsiet tracking number from China and the product didn't arrive. I want just alert everyone to avoid this company. Is scamer from China sell nothing.!!!
Response from Cupid FragrancesNov 27, 2024
Hi Tomasz, We sincerely apologize for the frustration and inconvenience caused by this experience. This is certainly not the level of service we strive to provide. We’d like to investigate your situation further to ensure it is resolved as quickly as possible. Kindly provide us with your order number and details via email at [email protected] so we can look into the tracking issue and address the discrepancy in your order. Thank you for bringing this to our attention, and we are committed to making this right for you. The Cupids Team
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Phil Timor T.
Nov 18, 2024
Four weeks on and still waiting…
Four weeks on and still waiting for my product after being double charged. Online service is full of simplistic platitudes (basically BS) and then nothing. Guess the automated bot is working overtime to say and do nothing. This is a ripoff but I love how Cupid are populating Trustpilot with positive reviews. So Cupids - you do accept this behaviour of double charging, not refunding and then not delivering. What a lot of thieves. Time to get investigations underway and have Cupids listed as a scam organisation in Australia and the US.
Response from Cupid FragrancesNov 27, 2024
Hi Phil, We sincerely apologize for the frustration and inconvenience you’ve experienced with your order. It’s certainly not the experience we strive to deliver, and we regret that you've felt unsupported by our customer service. We take your feedback seriously and would like to resolve this issue as quickly as possible. Please reach out to us directly at [email protected], so we can look into the double charge and delivery delay and ensure this is handled promptly. Your satisfaction is important to us, and we’re committed to making this right. The Cupids Team
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Chad S.
Nov 18, 2024
The smell is amazing but has no real…
The smell is amazing but has no real effect on spouses
Response from Cupid FragrancesNov 27, 2024
Hi Chad, Thank you for sharing your thoughts! We're thrilled that you love the fragrance. While Cupids' fragrance may not have the same effect on everyone, we always aim to provide a scent that makes you feel confident and captivating. We truly appreciate your feedback and are here if you ever need assistance or have any questions! The Cupids Team
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Graeme S.
Nov 17, 2024
Do not buy from this website
Do not buy from this website! I put in my card to purchase 1 - buy 2 get 1 deal and hit submit. It then proceeds to show me more pages of adding deal that are un skipable… then at the final page they go congrats we have triple charged you. AFTER I have put my card in for the initial purchase. Horrible customer service. No help. No refund. No changes. Just “oh sorry about that”. DO NOT order from this. I am sure some automated apology will follow this review…
Response from Cupid FragrancesNov 27, 2024
Hi Graeme, We just wanted to follow up and let you know that we previously sent you an email from [email protected], as we’d really love the opportunity to help and address your concerns. We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you. Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right. Kind regards, Cupids’ Customer Support Team
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Haywire N.
Nov 17, 2024
This company is a scam over ordered my…
This company is a scam over ordered my item ran up over $500 worth of purchases then automated system said they couldn't refund as the order has already been at final stages of processing I had just emailed to cancel less that 5mins after I had realized the deceit do not buy
Response from Cupid FragrancesNov 27, 2024
Hi Haywire, We're truly sorry to hear about your experience, and we understand how frustrating this situation must be. It’s not our intention to cause any confusion or inconvenience, and we apologize for any misunderstanding that occurred with your order. To ensure this issue is resolved quickly, please contact our support team directly at [email protected] with your order details, and we will investigate this immediately. Our team is here to help and will work to address your concerns and find a solution. We value your feedback and look forward to making this right for you. The Cupids Team
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