Cupid Fragrances Reviews | Read Customer Reviews of cupidfragrances.com

Cupid Fragrances Reviews | Read Customer Reviews of cupidfragrances.com

Cupid Fragrances reviews

1,225 approved reviews, newest moderated first

Muhammad
Nov 29, 2024
Its a scam company
Its a scam company! I couldn’t even see my receipt and they deducted my money. I emailed them within 5 mins and i got a reply back that my order has already been sorted and they cant do anything.
Response from Cupid FragrancesDec 6, 2024
Hi Muhammad, We are truly sorry to hear about your experience and understand how frustrating this situation must be. We take your concerns very seriously, and it is certainly not our intention to upset or disappoint any of our customers. Please send us your order details to [email protected], and we will investigate the matter immediately. We want to make this right and will do everything we can to resolve this for you. Thank you for bringing this to our attention, and we look forward to assisting you. Kind regards, The CUPIDS Team
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Julio B.
Nov 29, 2024
Very bad
Very bad. Ads everywhere! I made a purchase for a supposed buy 2 and get three never got the products nor a response when I emailed them. SCAM SCAM SCAM stay away
Response from Cupid FragrancesDec 6, 2024
Hi Julio, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced. Our support team has already reached out to you via email from [email protected], as we’d love the opportunity to personally look into this and help make things right. When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further. Kind regards, Cupids’ Customer Support Team
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Cyril G.
Nov 28, 2024
This company is a scam Stay Away
This company is a scam over ordered my item ran up over $256 worth of purchases then automated system said they couldn't refund as the order has already been at final stages of processing I had just emailed to cancel less that 2 mins after I had realized the deceit do not buy they did not even give me a option to check my basket or to confirm my order they just did what they wanted to really shitty company
Response from Cupid FragrancesDec 6, 2024
Hi Cyril, We just wanted to follow up and let you know that we previously sent you an email from [email protected], as we’d really love the opportunity to help and address your concerns. We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you. Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right. Kind regards, Cupids’ Customer Support Team
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Jorge
Nov 28, 2024
Out 340; Company NO HELP
I did not complete payment. Left some things in my cart and next thing I know I receive a confirmation email stating my card has been charged. Within minutes, I reached out to them; stating this had been a mistake and I did not approve the purchase. Their response? Unfortunately, the products are already within the final process of shipping and we won’t be able to offer a refund. Within minutes? After reading reviews I have come to the conclusion that this company is a MAJOR scam artist. Don’t buy from them, or even check out their site; you’ll be widely disappointed. I just want my money back.
Response from Cupid FragrancesDec 6, 2024
Hi Jorge, We sincerely apologize for the experience you’ve described, and we understand how upsetting this situation must be. At CUPIDS, we aim to provide a seamless and trustworthy shopping experience, so it’s concerning to hear about your issue with the checkout process and refund request. We’d like to investigate this matter further to understand what happened and resolve it for you. Please reach out to us directly at [email protected] with your order details, and we’ll do our best to assist you. Your feedback is extremely valuable to us, and we’re committed to addressing your concerns. Thank you for bringing this to our attention, and we hope to make things right. Kind regards, The CUPIDS Team
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Ben
Nov 27, 2024
Where to start False advertising on…
Where to start False advertising on multiple sites. Shipped from China when supposed to come from their US warehouse. It smells like car screen wash. £50 for a strong car screen wash smell. And what's worse the money back guarantee would cost £16 to return. Avoid this product it isn't worth the money. Go to your local fragrance shop and sample and buy a nice one there. Can see how clearly bad the product is the only 5* reviews are all verified. Looks to me they have paid someone or they are writing their own 5* reviews.
Response from Cupid FragrancesDec 6, 2024
Hi Ben, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced. Our support team has already reached out to you via email from [email protected], as we’d love the opportunity to personally look into this and help make things right. When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further. Kind regards, Cupids’ Customer Support Team
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Tim H.
Nov 26, 2024
The fragrance is fresh and airy But...
The fragrance is fresh and airy and quite nice so I will probably continue to wear it... their commercials on social media show woman falling all over the men to get to them... I am not shy and I have seen no signs of falling more than existed or appeared before... I make fragrances with essential oils so I'm very glad that this doesn't smell like the BULLSHIT their commercials are made of.
Response from Cupid FragrancesDec 6, 2024
Hi Tim, Thank you for sharing your thoughts and feedback. We’re glad to hear you enjoy the fresh and airy fragrance and that you plan to continue wearing it! While our commercials aim to be fun and lighthearted, we understand that individual experiences with pheromone products can vary. We value your insight, especially as someone with a background in crafting fragrances, and we appreciate your honest perspective. If you have any questions or need assistance, feel free to reach out to us at [email protected]. Thank you for trying CUPIDS and for taking the time to share your experience with us! Kind regards, The CUPIDS Team
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MELVIN S.
Nov 25, 2024
When I received Cupid I really wanted…want to test it
When I received Cupid I really wanted to see what it smelled like and I was very surprised. Cupid smelled very nice and I can't wait to try it around some females to see if it really works. But I haven't done the test yet so I'm waiting until I get around some female friends
Response from Cupid FragrancesDec 6, 2024
Hi Melvin, Thank you for sharing your first impressions! We’re delighted to hear that you’re enjoying the scent of Cupids. It’s exciting to know you’re planning to test it out in social situations—we’re confident you’ll have some interesting results! Once you’ve had the chance to try it out, we’d love to hear about your experience. If you ever have any questions or need assistance, feel free to reach out at [email protected]. Thank you for choosing CUPIDS, and we can’t wait to hear how it works for you! Warm regards, The CUPIDS Team
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Fr
Nov 25, 2024
Fraud 0 support won't accept returns…
Fraud 0 support won't accept returns either reply after 2 weeks stalling it oh and the spray is horrendous.
Response from Cupid FragrancesDec 6, 2024
Hi, We’re very sorry to hear about your experience and truly regret the disappointment this has caused. We aim to provide quality products and excellent customer service, so it’s concerning to hear that your expectations were not met. Please know that we take your feedback seriously. If you experienced delays in communication or issues with a return, we’d like to investigate and resolve this for you. Kindly contact us at [email protected] with your order details so we can prioritize your case and find a solution. We sincerely apologize for any frustration caused and appreciate the opportunity to make things right. Kind regards, The CUPIDS Team
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