Ray S.
Damaged product
I would like to request a refund. One bottle was 90 % leaked out and saturated the container and was wasted My wife and other women do not like the odor. I requested a replacement bottle and have had no response. Raphael Starman Albion Ne Please respond as other means of contact have not worked I have sent in pics of damage . order number and other info requested. Even though one third of the product was ruined, they offered me a 20% discount and no one responds to my repeated emails because there is no phone to call Am getting extremely frustrated with the run around
Response from Cupid FragrancesJan 3, 2024
Hello Ray, We hope this message finds you well. We wanted to inform you that we have sent an email regarding the replacement process for your order. Please check your email, including your spam or junk folder, for the detailed information. If you have any further questions or need assistance, kindly respond to the email or reach out to our customer support team directly. Thank you for your cooperation, and we appreciate your understanding. The Cupids Team